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Remove Forum Help...Thread is locked

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7†hunnid

7†hunnid

Posts: 1,334Mithril Posts by user Forum Profile RuneMetrics Profile
... And give us back a working report/highlight button which is maintained by STAFF not other players.

Tired of the same sad people reporting anything and everything on the forums with a misguidance that they are helping the forums. At least with an official report system its monitored by staff members.

INB4 Jagex can't spare the manpower to keep up with a report system on their own near dead website.
where's the lamb sauce???????

20-Feb-2017 12:22:17

7†hunnid

7†hunnid

Posts: 1,334Mithril Posts by user Forum Profile RuneMetrics Profile
Mod†Kalaya said:
In addition you can use this thread to request any minor changes to your thread. This can include, but is not limited to:

Thread Title Changes
Moving Threads
Locking a thread


Keywords being your thread. Why are regular players camping forum help to have mass threads moved on a daily basis? It's not in-line with what forum help is here for. If a player wants to stop someone from flaming them that's one thing, it's another thing entirely to report every thread that can go in one of the other 70 sections.

Many threads are totally fine in the section they are posted in but can exist in another section as well. If a forum mod passing by decides otherwise then okay, it's better than a regular player deciding otherwise in the form of a Forum Help report.

Players wouldnt get away with reporting title changes or thread locks for another players threads so why do they get away with requesting moves for someone elses threads? Lets stop the endless backseat moderating and let the forum mods do their job.

My solution is described in the first post. Another idea is to just stop players reporting thread moves which aren't their own threads.

you can now post.
where's the lamb sauce???????

20-Feb-2017 12:23:04 - Last edited on 20-Feb-2017 12:45:10 by 7†hunnid

Kongar
Jun Member 2019

Kongar

Posts: 6,993Rune Posts by user Forum Profile RuneMetrics Profile
To be honest I wouldn't mind a report /highlight option.

May I ask how the forums are being manipulated by players? When you post on the forum help, they are reviewed by the Fmods and they make the final decision. It's the Fmods making the decision, not the players. If the report isn't sufficient then the Fmods will not touch it.
Forum Help
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*Kon*g≠ar_RS

20-Feb-2017 12:50:20

7†hunnid

7†hunnid

Posts: 1,334Mithril Posts by user Forum Profile RuneMetrics Profile
The Forum mods will moderate anything they possibly can, even if its not needed.

There's a big difference between being able to moderate something and needing to moderate something.

((A bone-chilling echo of the words... "F-Mod action is correct." resounds around the room..))

Our fellow players cannot distinguish between these two very important things. So i propose staff members, extending the wait time for less-urgent reports (discouraging players from camping forum help with minor issues), and resulting in a trained professional opinion when deciding the report outcome.

and yes Forum Mods are players too. they should not be the judges with forum reporting.

there's also the whole anonymity argument.
where's the lamb sauce???????

20-Feb-2017 13:01:38 - Last edited on 20-Feb-2017 13:08:13 by 7†hunnid

Joel
Feb
fmod Member
2005

Joel

Forum Moderator Posts: 31,267Sapphire Posts by user Forum Profile RuneMetrics Profile
7†hunnid said:
The Forum mods will moderate anything they possibly can, even if its not needed.

That's quite the statement, one which I feel is quite unfair and not factual.

We don't go around thinking to ourselves, "I haven't locked or moved a thread in a while, lets go nit pick and find one!" which is what your comment suggests we do.

Yes, it's true some FMods will spend more time on Forum Help than others but that doesn't mean they're there to nit pick and moderate something simply for the sake of moderating.

Players raise issues they're concerned with on Forum Help, it's then reviewed by the FMods based on the guidelines we're all given and decide whether to action the report and if so, what action that will be.

FMods have the appropriate tools and guidelines in order to deal with reports on Forum Help and in cases where we feel Jagex need to get involved, we'll escalate it for them to handle.

I'm not going to suggest FMods are perfect. There's sometimes mistakes that are made and players have the Review thread to raise that directly with Jagex but that makes up for a very small number of actions that FMods ever take (which is factual).
Joel

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20-Feb-2017 14:08:29

7†hunnid

7†hunnid

Posts: 1,334Mithril Posts by user Forum Profile RuneMetrics Profile
You would say that. And to be fair you were on the inactive side of the spectrum, I'm referring to those mods who camp forum help every day

As for FMR, dont even get me started. Anyone who has used the forums and that thread as a non-mod will be able to tell you of the nightmarish stories experienced using that biased, complaint-hider of a thread.

for the record, there are only a few forum mods who will moderate anything they physically can. But these few forum mods are so active and persistent that they account for way more than the other forum mods. just look at their post counts and wake up to the reality of why the forums are dead/dying.

you've all become so accustomed to it, it feels like i'm the only sane person in this loony bin.

we need to reduce the sheer quantity/speed of reports being actioned AND ensure that any reports are being reviewed anonymously by a professionally trained staff member. Not some player who was arbitrarily made a mod based on some bullet point check-list the contents of which are unknown to everyone but 3 people on the planet.
where's the lamb sauce???????

20-Feb-2017 14:13:51 - Last edited on 20-Feb-2017 14:26:04 by 7†hunnid

Joel
Feb
fmod Member
2005

Joel

Forum Moderator Posts: 31,267Sapphire Posts by user Forum Profile RuneMetrics Profile
As far as the FMR thread is concerned, I've seen Jagex both uphold FMod decisions and reverse/correct them so I'd be inclined to say there's no bias and whatever the JMod's decision is, isn't just a case of "I'm going to agree with the FMod just because they're an FMod".

I hate the "us and them" mentality as ultimately, we're all players. Yes, our actions can often place us against people but that's never our aim.
Joel

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20-Feb-2017 14:26:09

7†hunnid

7†hunnid

Posts: 1,334Mithril Posts by user Forum Profile RuneMetrics Profile
You would be inclined to think that yes. One time I had a forum mod read my report word for word before i sent it in, guess what, both of us equally shocked that nothing came about the report, in fact, the only reply i got was "f-mod action is correct". No explantion no consideration for the player. That's one example.

I don't think they are biased based on mod status. the impression is more like, the jmods doing FMR cant be bothered to actually do it, its a chore for them, so they just copy paste the first thing that comes to mind. they dont actually care about the forums, they want to get their morning job done ASAP so they can go back to signing concept art.

I can name about 11-12 similar experiences first-hand.

Similarly on this topic, why hasn't mod kalaya done anything yet? 4 months ago I think it was she promised us change in the form of two sticky threads in this sub section. Still nothing. What a surprise.

Now that the Reddit crap storm has passed she can forget all about the forums again. Just lol..

if this isnt actually the case. then jagex mods need to prove otherwise, we are their customers paying for their overpriced game, membership fees constantly rising to make up for their loss of customers, probably due to similar reasons i'm outlining (jmods indifference towards their players).

forum mods are just players, they have far too much power on these forums and theres a reason why reddit is the only thing that gets anything done around here.

edit: I might be f2p right now but i wasnt always. not paying membership for a game where the staff are so openly clueless.

edit 2: i would like to add that i think the web team are really good at what they do i see them often in these forums and dont blame them one bit for any of the crap that comes their way.
where's the lamb sauce???????

20-Feb-2017 14:30:55 - Last edited on 20-Feb-2017 14:39:33 by 7†hunnid

Joel
Feb
fmod Member
2005

Joel

Forum Moderator Posts: 31,267Sapphire Posts by user Forum Profile RuneMetrics Profile
Who's leaving? :P

I'm not sure what the work load is like on the JMods handling FMR but I would assume its fairly busy but I'm confident that they do actually look into each report there rather than just brushing over them and giving people a short a snappy response, though the short responses are probably just to save time if they do feel the action taken was correct, but granted that if a player is genuinely wanting an explanation for clarification it would be good to always get it.

I think message boards in general are not as popular anymore and that's not just unique to RuneScape - At the peak of the forum's activity levels, social media wasn't as big as it was now and over time social media has just taken over.

In terms of 'over-moderation', I'm not sure how long you've played RuneScape or how many years you've been around on the forums but years ago (and I'm talking a decade) the rules used to be extremely strict - these days the rules are pretty relaxed with a lot less moderation and need for moderation as the community (or a large portion of) has just grown up. A lot of the rules these days are just common sense and nothing too 'out there'.
Joel

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20-Feb-2017 15:30:53

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