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Shorted membership days

Quick find code: 410-411-676-66098486

Mr Werdz
Feb Member 2019

Mr Werdz

Posts: 1Bronze Posts by user Forum Profile RuneMetrics Profile
i was shorted 3 days of membership. yesterday i had 4 days left today i have only 1. i have canceled future membership due to this.

since there is NO way to contact support to rectify this i am not sure what i should do here other then count this as a lose to myself.

EDIT: yes both times checked were after daily reset

02-May-2019 05:51:58 - Last edited on 02-May-2019 05:52:55 by Mr Werdz

Chief Elf
Apr Member 2017

Chief Elf

Posts: 4,923Adamant Posts by user Forum Profile RuneMetrics Profile
So, when you logged on in-game, the counter said yesterday you had '4' days remaining and today you noticed it's been changed to '1' day, correct?

Just making sure that it's an error with the counter and not based on your calculations. It can be quite easy to miscalculate.

You can try contacting Billing Support.
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02-May-2019 06:58:33 - Last edited on 02-May-2019 07:01:29 by Chief Elf

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