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Authenticator on mobile

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UltraWhale

UltraWhale

Posts: 1,646Mithril Posts by user Forum Profile RuneMetrics Profile
So I have the authenticator activated on my account and I have no plans on removing it because of the extra safety it provides. However I have noticed an issue with it when I log into rs on my phone (Iphone 5s). It seems to reset every day even tho i check in the remember this device for 30 days. So I have to type in the authenticator code once every day. Its not a big deal but it is pretty annoying. Is anyone else experiencing this issue?

Edit: Im having this issue only on mobile, on my desktop and laptop I have to type in the code once every 30 days like its supposed to be
Dont make easily botted activities such as skilling profitable

27-Apr-2019 12:41:14 - Last edited on 27-Apr-2019 12:45:33 by UltraWhale

UltraWhale

UltraWhale

Posts: 1,646Mithril Posts by user Forum Profile RuneMetrics Profile
Chief Elf said:
I've heard similar things happening. I suggest updating your iOS and also when you logout from your mobile phone in the app, hit the in-game 'logout' button on your phone. Someone on reddit said this worked for them. See if it works for you.


Ok ill try that, thank you!
Dont make easily botted activities such as skilling profitable

28-Apr-2019 20:40:28

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