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Lost 250K Dungeneering coins

Quick find code: 15-16-58-66088683

Miagexy
Jan Member 2009

Miagexy

Posts: 560Steel Posts by user Forum Profile RuneMetrics Profile
I purchased a Crassian pet in Bryll's reward shop a few days ago because it had no lock icon on it. I pay 250k Dungeneering rewards coins but instead of getting the pet I got a lock icon and did not get the pet or my 250k Dungeneering reward coins.

I placed an in game report. So I later found out via the Wiki that I need it to have completed the Crawfish Boil achievement to be able to buy Tech the name of the Crassian pet at the Elite Dungeon Reward Shop.

My question is: Will I get the pet free of charge after I complete the Crawfish Boil achievement or do I have to pay another 250k Dungeneering reward coins?

If so I will like to get my 250k Dungeneering rewards coins back so I can purchase some other rewards just because not sure when I will be able to complete the Crawfish Boil achievement. I am doing the quest atm... And I am also not sure that if after I complete the Crawfish Boil Achievement I get a free Crassian pet.

Can some one please clear my mind from my lines of thoughs about the above matters.

Many thanks in advance for your feedbacks.

The Crassian Cutler pet:
Tetch is a pet obtained by buying it from Elite Dungeon Reward Shop for 250,000 dungeoneering tokens. The player must also have completed the Crawfish Boil achievement to be able to buy Tetch. the release of The Shadow ReefCrassian pet in Bryll's reward shop (Reference from the RS Wiki...)
Great things comes out of bad things!

09-Mar-2019 20:27:21 - Last edited on 09-Mar-2019 21:01:59 by Miagexy

Barnabis
Oct Gold Premier Club Member 2015

Barnabis

Posts: 3,745Adamant Posts by user Forum Profile RuneMetrics Profile
That really sucks.

You can submit a bug report then try to do a lost item claim (support next to where you can sign in or sign out). Ignore the whole 24-hr thing and keep submitting lost item claims (one every 48 hours) until a J-mod responds. Maybe wait 3 days before starting this to give them the benefit of a doubt. Customer support likes to ignore people so gotta poke them a bit.

Lastly, you will not get any customer service help here. J-mods never post on the forums unless it is a news post and they'll respond there for a few hours and then never return.

I hope you get either the pet or your tokens back.
Jagex 2019 New Year Resolution... MTX our customers until RS3 SERVER SHUTDOWN PARTY!
The RS3 Community is treated like :@RUBBISH:@ due to constant TH promotions.

Don't buy keys on Treasure Hunter, if you do Jagex will only make more TH promotions :(

09-Mar-2019 23:25:27 - Last edited on 09-Mar-2019 23:31:22 by Barnabis

Vaseth
Oct Gold Premier Club Member 2015

Vaseth

Posts: 11,824Opal Posts by user Forum Profile RuneMetrics Profile
i think you are jumping the gun a bit here

it will probably just unlock when you complete the achievement, no more tokens required

if it dosnt, THEN come back and complain/ask for a fix/refund lol

10-Mar-2019 08:36:05

Yoiola
Jul Gold Premier Club Member 2018

Yoiola

Posts: 642Steel Posts by user Forum Profile RuneMetrics Profile
Vaseth said:
i think you are jumping the gun a bit here

it will probably just unlock when you complete the achievement, no more tokens required

if it dosnt, THEN come back and complain/ask for a fix/refund lol


I too think this is gonna be the case. But, in your defence OP, I do thing the option should have remained locked until you met the requirements to unlock it. Maybe they just overlooked it.

10-Mar-2019 18:17:55 - Last edited on 10-Mar-2019 18:18:11 by Yoiola

Miagexy
Jan Member 2009

Miagexy

Posts: 560Steel Posts by user Forum Profile RuneMetrics Profile
So many thanks for each one of your feed backs. I just hope I get the pet eventually. Just like take for ever to get so many Dungeneering tokens specially after I just reset the dungeons to level 1.

Will let you all know what took place in the future..

Jagex always been very super nice when I get stock in game and also many players. So grateful to have you all to lead me on during my great in game adventures.

Feeling much, much better. Have a pretty day.
Great things comes out of bad things!

10-Mar-2019 21:29:58 - Last edited on 10-Mar-2019 21:31:16 by Miagexy

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