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Mod Infinity

Mod Infinity

Jagex Moderator Forum Profile Posts by user

Forum Offence System


The RuneScape Forums are known for their dynamic, vibrant and fast paced atmosphere; we truly believe the forums are at the heart of the RuneScape community and so think it's important we have a fair, responsive and transparent forum offence system in place.

The purpose of this system is to maintain the friendly and welcoming environment the forums are renowned Gielinor over for, allowing those who accidentally breach the rules to learn from their mistakes but also ensuring those who are solely posting to cause disruption & disorder are fast tracked to forum removal.

The forum experience is a rich and colourful one, with thousands of posts made every day there's so much to explore and so many new people to meet too - whilst we know the Forums are already amazingly active as they are, we want to go further, ensuring as many people as possible have the opportunity to jump in & enjoy the forums, just like me and you do day in & day out. :)




Forum Offence Categories


Disruptive Behaviour

Disruptive behaviour sets to ruin the forum experience for others by causing deliberate disruption to forum topics & users - often referred to as 'spam posts', disruptive comments often hold no discussion value. Examples of what might constitute a breach have been placed in brackets next to the offence; a full list can be found within the Code of Conduct.

Offences in this category include:

• Spamming (begging, misleading titles, '@@@')
• Text abuse (posting in all CAPS, post-stretching)
• Memes & Fads ('inb4lock', 'inb4ban' in a derisive manner)
• Off-topic (intentionally derailing a thread)
• Duplicate topics (plagiarising another thread)
• Thread hijacking (posting 'better' offers on another player's trading thread)
• Posting references to or promoting competitor games


Offensive Behaviour

Offensive behaviour sets to ruin the forum experience for others by causing upset to forum users. Examples of what might constitute a breach have been placed in brackets next to the offence; a full list can be found within the Code of Conduct.

Offences in this category include:

• Trolling & Flaming (posting to offend, insult, taunt others)
• Harassment/Defamatory posting (posting to defame, harass, 'break' others)
• Racism (posting racist slurs, comments, references, stereotypes)
• Nationalism (posting to promote national hatred)
• Sexism (posting to belittle a gender, sexist remarks)


Inappropriate Behaviour

Inappropriate behaviour sets to ruin the forum experience for others by causing disgust or unfair confusion to forum users. Examples of what might constitute a breach have been placed in brackets next to the offence; a full list can be found within the Code of Conduct.

Offences in this category include:

• Intolerance of sexual preference (using sexual preference as an insult)
• Religious, political, sensitive discussion (defame religious figures)
• Profane or vulgar posting (obscene content, bypassing filter)
• Arguing with Moderators (posting to discredit a mod, argue without merit)
• Impersonating a Moderator (claiming to represent Jagex)
• Circumventing mutes/bans (coming back on another account to continue arguing)


Dangerous Behaviour

Dangerous behaviour sets to ruin the forum experience for others by causing a security or safety risk to forum users. Examples of what might constitute a breach have been placed in brackets next to the offence; a full list can be found within the Code of Conduct.

Offences in this category include:

• Real life information (posting any personal information about a user or JMod)
• Real life threats (posting threats of real life violence)
• Releasing confidential information (posting information from internal mod forums)
• Malicious links (posting links to other websites, posting phishing e-mail replicas)
• Real-world trading (glorifying the buying or selling of accounts or gold)
• Drugs & illegal activities (making references to drugs or other illegal activities)





Forum Offence Penalties


Any form of disruptive, offensive, inappropriate or dangerous behaviour may result in a forum warning, issued by a Forum or Jagex Moderator. Severe cases of unacceptable behaviour, or sustained attempts at causing disorder may result in a temporary forum mute, typically lasting 24 hours for first time offenders. Further breaches may result in lengthier mutes, lasting up to 48 and 72 hours.

In certain circumstances users may receive an instant 72 hour mute if their behaviour is deemed extreme enough to warrant such action. Jagex Moderators review all Forum Moderator mutes to ensure they are just and proportionate, and will reverse any action they feel is unjustifiable or not in keeping with the internal moderator guidelines.

Users who present themselves to be prolific, unforgiving or extreme rule breakers will receive formal forum strikes from Jagex. Forum strikes serve as a serious warning that the individuals conduct is not tolerated and will always result in a temporary in game mute being issued alongside a temporary forum mute. Users who receive three forum strikes are permanently banned from the Forums.

Note that extreme cases of prolific forum misuse can result in temporary in game bans being issued, with the most serious cases risking permanent in game mutes & bans.

Forum strikes are considered on a case-by-case basis. Receiving a temporary forum mute by a Forum or Jagex moderator will not always result in a forum strike, however we will always communicate any forum mutes or strikes to you via your in game inbox.

Users found to be circumventing forum bans solely to disrupt the forums by using throw away accounts risk action being taken against their main game account. This is also true for users who decide to disrupt the forums on throw away accounts (regardless of whether or not they are evading a ban).




Forum Offence Appeals


Whilst all permanent forum bans are issued by Jagex (and are therefore considered & reviewed with care) we offer users the opportunity to send in a 'Last Chance Appeal' should they find themselves permanently removed from the forums. Appeals should be sent to community@jagex.com clearly marked with "Forum Ban Appeal" as the subject. Your message should clearly outline your reasons for appeal and the display name which has been issued the ban.

Mod Infinity
Senior Player Support Manager

12-Nov-2013 14:23:04 - Last edited on 03-Dec-2014 17:03:45 by Mod Balance

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