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jagex support is useless.

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EmilyHasHlV
Dec Member 2018

EmilyHasHlV

Posts: 27Bronze Posts by user Forum Profile RuneMetrics Profile
jagex support is 100% useless
im starting to doubt if its even person on jagex spport twitter or its a bot.
if its actual person what the hell hes even get paid for.
few unorganised monkeys could do better job.

fix my god damn xp for fk sake its been forever!

for some reason you dont wait that long to accept my fkn money dont you.

25-Feb-2019 20:35:50

Majikal1
Dec Member 2018

Majikal1

Posts: 4Bronze Posts by user Forum Profile RuneMetrics Profile
I mean their staff is small compared to the size of the player base, but like with all things people are probably going to be more inclined to help you if you are nice to them! Just try sending a friendly reminder to them in whatever channel you have access to, they will get around to it eventually.

25-Feb-2019 20:57:30

Applejuiceaj
Nov
fmod Member
2011

Applejuiceaj

Forum Moderator Posts: 41,955Sapphire Posts by user Forum Profile RuneMetrics Profile
As was tweeted on the Old School RuneScape Twitter account, they are still working on getting this resolved for everyone, so please do remain patient while they ensure everything is done correctly for all affected players.

Relevant tweet: https://twitter.com/OldSchoolRS/status/1100088413452156928

Please also remember that Jagex only has limited staff in the office on weekends - its very likely that the personnel working on resolving this for everyone only work during the week.

25-Feb-2019 21:52:53

asdafsdafsd
Dec Member 2017

asdafsdafsd

Posts: 22Bronze Posts by user Forum Profile RuneMetrics Profile
I'm pretty sure that you guys will fix that, because the bug was really bad, but the op still has a point: Jagex support is actually dogshit and not really existing. I don't want to be rude, but the game is in desperate need of a working support system.
Using twitter or reddit as a basis for support is also a no go for such a big game, but even those are rarely helpful.

26-Feb-2019 03:15:36

Couldbeworse
Sep Gold Premier Club Member 2012

Couldbeworse

Posts: 20,000Opal Posts by user Forum Profile RuneMetrics Profile
asdafsdafsd said:
Using twitter or reddit as a basis for support is also a no go for such a big game, but even those are rarely helpful.


Yup.
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Retired
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• RS3: Maxed, 5 200M's, 13 120's, 2B+ Total EXP, Christmas cracker Baby troll | OSRS: 5 99's •
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26-Feb-2019 05:43:15

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