Did you check your email recently and found an email from Jagex that looks a bit unusual? Are you unsure whether it’s legit or not?
Since the release of OSRS mobile, there have been several waves of phishing emails going out. The sending email can be spoofed to appear like a Jagex email address, so some emails can look very realistic. In this thread I will explain how to spot the phishing emails and cover the current phishing emails that are going around. Note that the exact phrasing might vary between different emails, but the general idea remains the same.
Once you've determined it's indeed a phishing email, you can report it to the Phishing Report Centre. It's possible that you get quite a lot of them, in that case your email address is on one or multiple mailing lists. Creating a new email address with authenticator, registering that for your Runescape account and not using that email for anything other than Runescape should fix that.
Do you prefer to read the support centre pages on the matter? No hard feelings, here they are:
Phishing websites and suspicious emails
Suspicious emails
If you clicked on a link in a phishing email, scroll down (or jump down quickly) to the 6th post on this page.
If you are still unsure after reading this thread, or you are otherwise encountering problems, either create a thread or tweet @Jagexsupport.
Do NOT click on links.
No matter how urgent the email sounds, you have time to check this thread first!Since the release of OSRS mobile, there have been several waves of phishing emails going out. The sending email can be spoofed to appear like a Jagex email address, so some emails can look very realistic. In this thread I will explain how to spot the phishing emails and cover the current phishing emails that are going around. Note that the exact phrasing might vary between different emails, but the general idea remains the same.
Once you've determined it's indeed a phishing email, you can report it to the Phishing Report Centre. It's possible that you get quite a lot of them, in that case your email address is on one or multiple mailing lists. Creating a new email address with authenticator, registering that for your Runescape account and not using that email for anything other than Runescape should fix that.
Do you prefer to read the support centre pages on the matter? No hard feelings, here they are:
Phishing websites and suspicious emails
Suspicious emails
If you clicked on a link in a phishing email, scroll down (or jump down quickly) to the 6th post on this page.
If you are still unsure after reading this thread, or you are otherwise encountering problems, either create a thread or tweet @Jagexsupport.
~Samo
Community Helper
Member of the godless. It's not that I don't want to devote my soul to an RS god, the problem is that I can't find it.
07-Apr-2019 21:31:12 - Last edited on 31-Jan-2021 05:01:57 by Samora Kiba