So my other account got banned yesturday with clear evidence of using bot softwares which I have NOT done. I'm also 99% sure the account wasnt all the sudden hacked and botted on at the 10 hours where I didn't play. Annoying thing is its a 48h ban and appeal etc can take 14days apparently. Do I now loose 2days of membership because of their mistakes? Not end of the world but very annoying to pay for something I didn't do. Also I really don't like the way how people and jagex make it sound how sure it is the offense has been done when such mistakes have been made by this company before too. I would really like if I could get an email etc to ask for review of my account and not just wait 48hours and let it slide under the rug.