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possible ip ban?

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Amnezia Haze
Mar Member 2019

Amnezia Haze

Posts: 159Iron Posts by user Forum Profile RuneMetrics Profile
so.. i was just in the kitchen, grabbing some food, when i came back it said: too many login attempts bla bla try it in ,,5minutes again", which doesnt even goes away, all my alt accounts are also affected, tried logging in with my phone on osrs mobile to check if i can even log in, with wifi; no chance. with mobile data i am able to log in. i couldnt / cant even log in on my website with my pc.
i even disabled addblocker and changed my password.
even if i go under account status it wont show me anything that i might been banned or anything else.. seems like my ip is banned for no reason??
i have never botted or did RWT, my question is: wtf is going on here? i even asked on discord, reddit and twitter for help by jmods- no help yet. i am finally able to log in on rs homepage via my phone with wifi disabled.. is my ip adress banned, and if so: why? i have never done anything wrong that could've led to a ip ban. this is by far the worst birthday i've ever had.
JaGex is our own Illuminati! /\

03-Aug-2019 00:30:34

Malua
May Member 2006

Malua

Posts: 32,221Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
Amnezia Haze


This doesn't sound like an account ban or an ip ban.
It sounds more like a hijacker who knows your logins but doesn't know the passwords, trying repeatedly to log in to your accounts with random passwords.
It sounds like they have your accounts on an automated login loop, trying to break in.
And because they are repeatedly attempting logins, it is blocking YOU.

There have been a number of cases of this recently.
What can you do?
Until they stop trying, there is very little you can do other than make sure you have a completely secure password and Authenticator set on your accounts.
Even if they do crack the password, your Authenticator should stop them from actually getting game access.
Also change the password to your email though I doubt the hijacker has access to it.
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03-Aug-2019 00:54:10

Amnezia Haze
Mar Member 2019

Amnezia Haze

Posts: 159Iron Posts by user Forum Profile RuneMetrics Profile
yea the fun thing is i disabled authentificator because it was annoying af to enter the code everyday on the same device..
now i tried to enable it again, but i cant scan the code because sadly my phone got water inside, so my camera is blurry and my homebutton doesnt work.. fml
JaGex is our own Illuminati! /\

03-Aug-2019 01:22:29

Amnezia Haze
Mar Member 2019

Amnezia Haze

Posts: 159Iron Posts by user Forum Profile RuneMetrics Profile
edit; i managed to get a good picture of my code even tho its still a little bit blurry because of water in my camera-
managed to enable my authentificator, but that hasn't changed anything yet!

also it doesnt make sense with the hjacker because i can log in on osrs with mobile data only, but not with wifi! this is really confusing.
JaGex is our own Illuminati! /\

03-Aug-2019 01:39:43

Malua
May Member 2006

Malua

Posts: 32,221Sapphire Posts by user Forum Profile RuneMetrics Profile
The only other explanation for what is happening is that you have been world hopping too much and it has finally triggered a block on your logins but it shouldn't affect all your accounts unless you were world hopping in all the accounts.

There have been a number of reported incidents of hijacker induced login blocks, including on some very high profile accounts. Basically the repeated login attempts are ruining your own login attempts.
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03-Aug-2019 01:58:11

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