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Java: error_game_crash.ws

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Titan
Feb Gold Premier Club Member 2019

Titan

Posts: 14Bronze Posts by user Forum Profile RuneMetrics Profile


As of June 12, 2019, the Java Client on RuneScape 3 has been experiencing some crashing issues and has resulted in inconsistent stability when logging in past the lobby. As many others have expressed this issue has just started for them and is becoming quite troublesome.

To ensure that this was not a driver issue on my end, I've conducted a re-format of my computer and I've updated my driver software to its current version. However, the issue still persists.

13-Jun-2019 18:17:41 - Last edited on 13-Jun-2019 18:19:27 by Titan

Mystee Dawn
Sep Member 2006

Mystee Dawn

Posts: 861Gold Posts by user Forum Profile RuneMetrics Profile
Quite a few people are having this problem, I don't understand why it isn't being addressed. I crash each time I change accounts, which I do often. Also when I log out for a while and try to log back in, once I get into game, it freezes and then black and get the message. I've reported this in game, but I don't know if that goes anywhere.

I've tried safe mode, directx, and opengl. Safe mode doesn't really work for me, the other two still gave me problems.

Hope it is resolved soon.
Keep your powder dry.

13-Jun-2019 21:55:30

LizzyBoredom
Aug Member 2017

LizzyBoredom

Posts: 57Iron Posts by user Forum Profile RuneMetrics Profile
I've been having the same problem all day. It worked for a bit after clearing the cache, but then it went back to crashing as soon as I join a world.

Nothing has been changed on my system that would cause the issue. So, whatever you did last night, roll it back until it's ready.

14-Jun-2019 01:27:08

Aslon Dak

Aslon Dak

Posts: 6,693Rune Posts by user Forum Profile RuneMetrics Profile
This has been happening to me, and several of my friends, since the reset Thursday morning Game Time. I am on East Coast USA time, so for me it's been since 8pm Wednesday night.

My computer has no issues, and RS worked perfectly fine right up until the reset Wednesday night/Thursday morning. When I tried to log in after that, I got an immediate game crash. I logged in a second time, and the game seemed ok. I played TH, opening it via the ribbon button instead of the pop-up we get on login, as I usually do, and as soon as I closed that, the game crashed again.

I logged in for a third time, and the game seemed to be stable. So I went Dungeoneering, and everything was still working fine. While Runecrafting in the dungeon, I earned a TH key token. Since you can't play TH while in a dungeon, I left the token in my pack. After I left the dungeon, I tried to open TH again, to use a key so I could redeem the key token...and the game crashed again. Disgusted, I gave up on RS for the night.

Today I logged in to find the problem persists. Changing worlds does not help, and the same problem is happening all over. I have friends stuck at Taverley, Burthorpe, Falador, Varrock, and Port Sarim, while I am still at Daemonheim. The common denominator seems to be TH. I even tried getting rid of the TH interface by opening my currency pouch and accessing the oddments store. This did get rid of the TH window, but when I clicked to close the oddments store window, that's right...another game crash!

For now, at least until this bug gets fixed, I suggest you log back in after the initial game crash, when the TH pop-up will have vanished. Then play as usual, but DO NOT open TH!

I had a couple people tell me it worked for them, as annoying as it is to have to login twice in a row. Maybe it'll work for you as well. Just remember when you login for the second time, avoid TH like the plague. :o
Aslon Dak: Still 'Scaping after 15 years!

14-Jun-2019 01:51:13

Monklady
May Member 2005

Monklady

Posts: 1,309Mithril Posts by user Forum Profile RuneMetrics Profile
I'm having the same problem for the past couple of days. Last night the game kept crashing when I tried to sign into my clan's world (46) from the lobby. So I tried again but logged to world 60. This seemed to work for awhile and I was able to play for maybe 45 minutes or so, but then it crashed again so I gave up for the night.

Just now (9:09 p.m. east coast USA time) I tried again, on world 60, and it crashed immediately. So I tried another random world (I forget which one) and was able to log into Priff. I was just opening my daily treasure chests and it crashed again.

So I give up again for this evening.

I wish we even knew if anyone from Jagex knows about this. Do they check here? Do the forums mods from here report things like this? Sometimes playing on Java I feel like the unwanted stepchild from the old fairy tales. :(

14-Jun-2019 02:12:09

Aslon Dak

Aslon Dak

Posts: 6,693Rune Posts by user Forum Profile RuneMetrics Profile
I tried to report this issue as a bug, however the bug report link provided at Recent Updates sends me to the OSRS login page. I don't even play OSRS. O_o

Jagex seems to prefer trendy sites like Twitter, Discord, and Reddit over their own forums. I have a feeling if they were to get some tweets saying TH seems to be crashing RS, they'd be more likely to take notice, then hopefully take some action.

Maybe they have already. I don't know. I never use those sites. However, if you do:

#THcrashingRS

Just a thought. ;)
Aslon Dak: Still 'Scaping after 15 years!

14-Jun-2019 03:10:00

SozoBanbutsu
Jan Member 2019

SozoBanbutsu

Posts: 473Silver Posts by user Forum Profile RuneMetrics Profile
Aslon Dak said:
I tried to report this issue as a bug, however the bug report link provided at Recent Updates sends me to the OSRS login page. I don't even play OSRS. O_o

Jagex seems to prefer trendy sites like Twitter, Discord, and Reddit over their own forums. I have a feeling if they were to get some tweets saying TH seems to be crashing RS, they'd be more likely to take notice, then hopefully take some action.

Maybe they have already. I don't know. I never use those sites. However, if you do:

#THcrashingRS

Just a thought. ;)

I actually suspect that TH is the culprit, their current promotion to be exact. I literally started crashing the same day they fielded their current TH promotion, I either crash upon login, or I make it to a world but crash as soon as I click the membs button thingy that triggers the TH Keys count. Someone else also reported that gaining additional keys (i.e through combat or skilling) also causes crashing.
You can't have a nightmare if you never dream

14-Jun-2019 03:36:05

Woody Chain
Sep Member 2005

Woody Chain

Posts: 1,832Mithril Posts by user Forum Profile RuneMetrics Profile
There you go and in accordance with other posts on similar threads in here, I crashed first time i tried to log into a world this morning.
2nd time I survived only because the TH window did not open as it normally does when logging in.
Played for about 10 minutes no crashing
I opened TH window then closed it down again and hey presto crashed out as I have been doing since yesterday.
So yes it is a TH window issue, and most likely NOT my computer.

14-Jun-2019 08:52:11

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