I have been getting multiple phishing attempts from possible bots/scammers trying to get personal information by impersonating jagex staff.
The prefix Jag really needs to be limited to only jagex staff. It is becoming a severe nuisance. They additionally prevent being reported by doing the direct send to a player which prevents players from reporting and only allows people to block the messages.
"Why we have this rule We have this rule in place so our players can identify members of Jagex staff, thus ensuring that players can trust members of our staff for help and support with any game related problems they may have.
Identifying Jagex staff
Jagex staff have a gold crown next to their name when speaking in-game.
Anyone who does not have a gold crown next to their name is not Jagex staff. This applies to both private chat and general, in-game chat.
Don't listen to the rumours! We have no 'undercover' staff, we have no need for your password to check your account and we only communicate with players about account issues via their in-game message centre.
If you ever see anyone attempting to impersonate a Jagex Staff member or any other player, we suggest that you ignore their request and add them to your Ignore List."