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Anti-phising measures

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Azamos

Azamos

Posts: 41Bronze Posts by user Forum Profile RuneMetrics Profile
I have been getting multiple phishing attempts from possible bots/scammers trying to get personal information by impersonating jagex staff.

The prefix Jag really needs to be limited to only jagex staff. It is becoming a severe nuisance. They additionally prevent being reported by doing the direct send to a player which prevents players from reporting and only allows people to block the messages.

08-May-2019 18:44:50

Tren
May
fmod Gold Premier Club Member
2003

Tren

Forum Moderator Posts: 81,363Emerald Posts by user Forum Profile RuneMetrics Profile
Thread moved to the relevant Feedback and suggestion Forum.

The Future Game Updates Forum is for feedback and discussion on updates already on the drawing table.
~Tren

Forum issues? ---> See Forum Help
Account issues? ---> See Account Help

08-May-2019 22:33:53

Trewavas
Jun Member 2014

Trewavas

Posts: 17,041Opal Posts by user Forum Profile RuneMetrics Profile
Azamos said:
They additionally prevent being reported by doing the direct send to a player which prevents players from reporting and only allows people to block the messages.


I am unsure what you mean by this.

You are perfectly capable of reporting players who send you a private message - there's no 'restriction' on it.
R
uneScapian

R
hapsody

11-May-2019 00:17:57

Dilbert2001
Jun Gold Premier Club Member 2006

Dilbert2001

Posts: 8,933Rune Posts by user Forum Profile RuneMetrics Profile
The anti-phising measure regarding Jmod impersonation is already here:

https://www.runescape.com/c=aaY3VJRQzi8/game-guide/rules#_ga=2.48768102.1728576286.1556810463-1080454618.1498157815

"Why we have this rule
We have this rule in place so our players can identify members of Jagex staff, thus ensuring that players can trust members of our staff for help and support with any game related problems they may have.

Identifying Jagex staff
Jagex staff have a gold crown next to their name when speaking in-game.
Anyone who does not have a gold crown next to their name is not Jagex staff. This applies to both private chat and general, in-game chat.

Don't listen to the rumours! We have no 'undercover' staff, we have no need for your password to check your account and we only communicate with players about account issues via their in-game message centre.

If you ever see anyone attempting to impersonate a Jagex Staff member or any other player, we suggest that you ignore their request and add them to your Ignore List."


Jmods are identified by the a
Gold Crown
, not any prefix. :)

11-May-2019 00:47:38

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