Purchased membership problem

Quick find code: 410-411-649-66094953

May Member 2006


Posts: 30,803Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there

This usually means you are not logging in to the same account.

Check the display name showing on the website and compare it to the display name showing in-game.
The display name should be exactly the same.

If they are not and you need help identifying the login for one account, use the Forgotten login support page.

If you know the other login and want to get the membership moved across from one account to another, use the Bought membership on the wrong account support page.
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12-Apr-2019 01:05:13

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