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Membership Didn't Auto Renew

Quick find code: 410-411-654-66096185

Malua
May Member 2006

Malua

Posts: 30,740Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
Enconvenient


If you buy another membership it will auto-cancel the previous arrangement meaning you shouldn't be charged twice.

Check the 'Messages' tab on your account - there might be some messages from Jagex in there.
They might have tried to take a payment and it failed.
Information: Recurring subscription rebill failed
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18-Apr-2019 15:11:47

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