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Runemetrics Pro not showing

Quick find code: 412-413-132-65765414

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Sergji

Sergji

Posts: 228Silver Posts by user Forum Profile RuneMetrics Profile
Hello, I had just purchased the 1 Month Runemetrics Pro package with a bond in game. Currently I am trying to access the Runemetric* page but it is still advising me to upgrade. What can I do to resolve this issue? Thank you for your time! :)

17-Mar-2016 06:18:35

SeanyBear
Jul Summer Special Member 2018

SeanyBear

Posts: 904Gold Posts by user Forum Profile RuneMetrics Profile
Same here got it yesterday and figured it would take a little time to be updated from the database, I have full access to the pro features in game but the webpage still does not recognize that i have it. Hard work betrays none, but dreams betray many.

17-Mar-2016 15:17:15

Jamsterdam
Mar Member 2018

Jamsterdam

Posts: 1Bronze Posts by user Forum Profile RuneMetrics Profile
i have the same problem, it works in game and have tried to log in and out multiple times/tried from different routes (i.e. From adventurers log and from community > runemetrics). The web app tells me to upgrade still. I purchased this almost two days ago and have tried logging in and out of the website.

17-Mar-2016 22:21:33 - Last edited on 17-Mar-2016 22:22:27 by Jamsterdam

Usagi
Oct Gold Premier Club Member 2013

Usagi

Posts: 242Silver Posts by user Forum Profile RuneMetrics Profile
Same issue as well. I purchased RuneMetrics with bonds.

I am able to access the in-game RuneMetrics, but I cannot access the RuneMetric* page on the website. It tells me that I need to upgrade.

18-Mar-2016 20:49:08

SamuelRay
Jan Member 2012

SamuelRay

Posts: 22Bronze Posts by user Forum Profile RuneMetrics Profile
i have had it for over 24 hours and still the browser says i need to upgrade, just think jagex should fix this as we are paying for absolutely nothing atm, and there is a lot of people having this issue

18-Mar-2016 23:19:15

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