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2_Tron

2_Tron

Posts: 18,138Opal Posts by user Forum Profile RuneMetrics Profile
HATA DIF said:
Are there any plans on fixing the login bug after being logged out from forums due to inactivity? Or a stay logged in option for forums?
Is it really a bug or is it a change? Clearing The RSOF of inactive users who too long wanna stay logged in doing nothing at all for no obvious reasons.

14-Jan-2018 20:14:35

HATA DIF

HATA DIF

Posts: 665Steel Posts by user Forum Profile RuneMetrics Profile
2_Tron said:
HATA DIF said:
Are there any plans on fixing the login bug after being logged out from forums due to inactivity? Or a stay logged in option for forums?
Is it really a bug or is it a change? Clearing The RSOF of inactive users who too long wanna stay logged in doing nothing at all for no obvious reasons.


It's a bug where it says u write the wrong password if u try to login after being logged out after being inactive on forums.

14-Jan-2018 22:48:34

Spearmint30
Apr Gold Premier Club Member 2012

Spearmint30

Posts: 17,509Opal Posts by user Forum Profile RuneMetrics Profile
HATA DIF said:
It's a bug where it says u write the wrong password if u try to login after being logged out after being inactive on forums.

KATARlNA
,

That does sound a bit strange. If it only tells you your password is incorrect after your session has timed out, but otherwise you can log in fine and you're certain you're typing the password correctly, there's got to be an issue somewhere. First, try clearing your browser cache. You can find instructions for this in the appropriate support article:

How to clear your Browser Cache on PC
How to clear your Browser Cache on a Mac

If that doesn't work, have you submitted a website bug report? Specific instructions for this can be found on the What's the difference between a Bug and a Technical Issue? support article, which I've quoted for you below:
Original message details are unavailable.
How do I report a website bug?

If you've found a bug with our website, or one of it's features then you can let us know about it using this page and follow the steps below:

1. Choose the Website/Technical option

2. Read through the information page and then press "continue"

3. Select a category from the drop down menu

4. Give your bug report a title - preferably one that outlines the reported issue!

5. Describe the problem - please go into as much detail as you can!

6. Once you've entered all of the information, press "continue" to submit your report.
Spearmint30
|
Taking a long walk on the beach.

16-Jan-2018 08:31:22 - Last edited on 16-Jan-2018 08:42:47 by Spearmint30

Yusou Bhoroi
Dec Gold Premier Club Member 2017

Yusou Bhoroi

Posts: 8,486Rune Posts by user Forum Profile RuneMetrics Profile
Mine doesn't say the password is incorrect, it just loops the log-in page.. (am 100% certain it's the genuine page, I check the cert registration, and #, every time - not just the green bar).

16-Jan-2018 14:06:18

Dilbert2001
Jun Gold Premier Club Member 2006

Dilbert2001

Posts: 8,280Rune Posts by user Forum Profile RuneMetrics Profile
Yusou Bhoroi said:
Mine doesn't say the password is incorrect, it just loops the log-in page.. (am 100% certain it's the genuine page, I check the cert registration, and #, every time - not just the green bar).


Oh yes, I think this is a bug. It did not happen to me at the time of this thread 2 weeks ago, but it is happening the last few hours.

05-Feb-2018 04:26:26

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