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Crash / MG to PoH

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Alc0holic
May Gold Premier Club Member 2018

Alc0holic

Posts: 628Steel Posts by user Forum Profile RuneMetrics Profile
Hey all -

I've been encountering an issue whilst doing 120 prayer. I bank via the Max Guild Cape, use my preset & use the Teleport to House spell (Not a tab, the spell). Sometimes and I'm talking, maybe once a hour, teleporting to your house seems to just crash the game instantly which then displays a webpage stating the game has crashed.

I've been attempting to forcefully replicate the issue however I cannot seem to find what triggers it. Are we able to see crash logs as a player? Is this perhaps something which could be implemented in the future?

Device name: Samsung Galaxy S9+
Model Number: SM-G965F
Location: United Kingdom
Wifi: No
Cellular: 4G
Data Provider: Vodafone
OS: Android
OS version: 8.0.0

Playtime (Approx): 1HR
At the time of the crash I was: Teleporting from Max guild to PoH (As soon as the teleport is pressed)
Can it be reproduced?: No (Well, yes if you just keep teleporting back and forth)

17-Jan-2019 07:53:23 - Last edited on 17-Jan-2019 07:58:29 by Alc0holic

Mod Asherz

Mod Asherz

Jagex Moderator Forum Profile Posts by user
We get all crash logs :P. I'm sure someone in the Client team will pick it up and take a look :)
It might be that you are running out of memory. I would advise you make sure you have no other apps running in the background to make sure you get the best experience possible from the full power of your phone.
Mod Asherz

I am Death the myth and the legend!

21-Jan-2019 11:06:39

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