Five posts in two and a half years indicates a dead thread.
Your most recent gravebump, FiredBanker, resurrected the thread after about 1.5 years of no activity. Please participate on active threads and refrain from gavebumping as that posts legitimate threads off the first pages.
Count Qariah - It is best if you only post on Forum Help about it so that we can take care of it. (which you did - so thank you) Posting on the thread and commenting doesn't help to resolve the situation.