I am seriously asking for some help here. I am currently logged into my main account from the website. I have my current password and user name. I cannot play because I had enabled authenticator about two years ago, maybe even three years ago, I cannot remember exactly. Please understand I am a 67 year old grandmother who has played Runescape off and on since the early days of 2001. It was in fact my first MMO. My problem is I cannot remember or find the password for the authenticator. I have tried to disable the authenticator but when I log back in it still wants the authenticator code. This has resulted me going back to my account page and trying to disable it again. Again I get the email and click the link and log in . Again it wants authenticator code which I cannot give it. So now my account gets locked. I ask to have account unlocked and it sends me to recover account to change my password. I have changed my password at least ten times now and I am running out of ideas and am about to have a heart attack. Can any real person please please help me?