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Cant log into game

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DMMTILLIDIE
Jun Member 2018

DMMTILLIDIE

Posts: 14Bronze Posts by user Forum Profile RuneMetrics Profile
Jun  2018

TANKMALEGEND

Posts: 4BronzePosts by user Forum ProfileRuneMetrics Profile

Hey I have no idea where else to go since I don't have a Twitter account. 

I need some assistance from Jagex, for some reason I can't log in game, although, I can log on my account on the site itself... 

When ever I try to log in to my account (I Don't typo anything either) it asks for my authenticater and then it says "if you have an account that you made after November 2010, please type in the email address instead of username" something like that...
BUT I AM PUTTING IN MY EMAIL ADDRESS, THE RIGHT ONE AND CORRECTLY. 

I last logged in game about a week or two ago as well... I have no offences/recent o

19-Mar-2019 09:50:47

Skod River
Nov Member 2009

Skod River

Posts: 5,999Rune Posts by user Forum Profile RuneMetrics Profile
Hey TANKMALEGEND.

Hmmm how old is your account ?

And are you pretty sure that you used the same login + password as you did 1-2 weeks ago ?
Clan : Order Of Adventurers

FriendsChat : Ooa team

19-Mar-2019 10:42:37

iB P0ops
Sep Member 2018

iB P0ops

Posts: 7Bronze Posts by user Forum Profile RuneMetrics Profile
Hey Chow Chow I just saw this thread and am having the exact same issue. I even changed the email address associated with the account to see if it worked and it did not. Could you please flag my account for review too?

19-Mar-2019 22:35:29

DMMTILLIDIE
Jun Member 2018

DMMTILLIDIE

Posts: 14Bronze Posts by user Forum Profile RuneMetrics Profile
Really strange 🤔 like even when I goto log on mobile, the game recognizes that my email is my account by showing the name on log in screen, yet can't actually log in game.
Messed up glitch.

20-Mar-2019 08:03:27

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