So I recently traded a bond from my currency pouch so I could claim the raffle tickets I missed at the start of the month. It said it has activated, but I've yet to get any of my unclaimed tickets. I've spoken to Bal and Gilly and there doesn't seem to be an option anywhere. I'm unsure where to pick them up. If anyone could help that would be great, thanks.
It's a bug. One of my friends is also experiencing this too. You should submit a bug report, and Jagex may possibly reimburse your ticket(s)."The day before yesterday, I saw a rabbit. Yesterday, it was a deer. And today, it's you."
A bug report won't get you your tickets. You need to submit a support ticket to Jagex.
Since its something you paid for with a bond, the best way to get help is click support at the top of the page, then click on payments and membership, then refunds, then the contact us button at the bottom of the page. This will let you tell Jagex you paid for something with a bond but did not receive it, and then they should be able to help you.Hi.
- Last edited on 24-Sep-2019 15:30:08 by Transcendent