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Where to post JMod complaints?Thread is locked

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2_Tron

2_Tron

Posts: 18,399Opal Posts by user Forum Profile RuneMetrics Profile
What are your sources?

Should I have to tell you that after all those years, have you forgotten about them?
The RSOF themselves ... every day any individual has the possibility to witness what is going on and going wrong. For more than a decade moderator forces have been recruited year by year and it hasn't made a difference.
Correction ... it now makes a difference Jagex left and anything else is slapped to pieces day by day using FMods / LMods / CMods until the player counter comes close to showing a negative result.

Where are your bona fides?

Am I responsible for all these moderation actions personal? Is it through my doing that the numbers of players in The RSOF are declining forcing players to complain at Jagex?
If so do enlighten me because I have missed something out.

20-Jun-2019 19:58:18

Dilbert2001
Jun Gold Premier Club Member 2006

Dilbert2001

Posts: 10,168Opal Posts by user Forum Profile RuneMetrics Profile
TBH, only the kind of complaints against Mod Jeb or Mod Reach will catch the attention of Jagex if you contact them properly outside the forums.

Do you really think a $1 billion company like Jagex will listen to your complaints against Jmods who don't agree with petty things like your user name is too offensive, your threads are being moved to a different forums, or they hid your threads for being too political or religious but the forums rule says political and religious comments are allowed?

20-Jun-2019 22:56:23

NonMax Jake
Nov Member 2018

NonMax Jake

Posts: 6,737Rune Posts by user Forum Profile RuneMetrics Profile
Dilbert2001 said:
TBH, only the kind of complaints against Mod Jeb or Mod Reach will catch the attention of Jagex if you contact them properly outside the forums.

Do you really think a $1 billion company like Jagex will listen to your complaints
I would hope that any company would listen to their customers' complaints. I'm not sure why you think so little of Jagex. Personally I am pro-Jagex, so I think they do care about customer complaints but you seem to think that Jagex doesn't care at all.
<Players against animal abuse>

23-Jun-2019 12:37:47

CM Nick

CM Nick

Local Moderator Posts: 3,691Adamant Posts by user Forum Profile RuneMetrics Profile
Since the question this topic brought up was answered by Mod Meadows on Page 4,

"If it's a CM matter "community@jagex.com" is the best way to contact us directly - any other complains should go to the Customer Support Complaints Team."


I think this can be locked now.
Community Manager for Jagex

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23-Jun-2019 19:37:08

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