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Bank PIN Help

Quick find code: 408-409-712-66087490

Ggg444ggg

Ggg444ggg

Posts: 2Bronze Posts by user Forum Profile RuneMetrics Profile
I had my account hacked last year and I had my account recovered a little while back. However, there is a new bank PIN on my account and I can't figure out how to remove it. I tried following the steps on the website, but whenever I try and edit the Bank PIN settings, I'm required to input the Bank PIN, which I don't know. I'm not sure really how to get any help about this since JAGEX doesn't have a support email. If anyone has any tips on how to get the PIN removed, it would be appreciated so I can get back to playing this game. Thanks!

04-Mar-2019 17:27:58

Ggg444ggg

Ggg444ggg

Posts: 2Bronze Posts by user Forum Profile RuneMetrics Profile
Thanks for the response. I tried that but when I select 'I'd like to check my PIN settings' I'm presented with a prompt to enter in the bank PIN, which I don't know. That's what has me puzzling over this, since I'm following those instructions exactly but am unable to remove the PIN.

04-Mar-2019 17:32:48

30gp
Dec Gold Premier Club Member 2018

30gp

Posts: 159Iron Posts by user Forum Profile RuneMetrics Profile
Ggg444ggg said:
Thanks for the response. I tried that but when I select 'I'd like to check my PIN settings' I'm presented with a prompt to enter in the bank PIN, which I don't know. That's what has me puzzling over this, since I'm following those instructions exactly but am unable to remove the PIN.


Speak to the banker and tell that you've forgotten the PIN, they will reset it.
30gp | Originally '3 coins'

Premier Club 2019
| The Ward
Runescaper since 2007

04-Mar-2019 17:52:44

Ladyolake
Jan Gold Premier Club Member 2008

Ladyolake

Posts: 3,517Adamant Posts by user Forum Profile RuneMetrics Profile
you will have to wait the 3 to 7 days but in the meantime you can use deposit boxes to
put items in the bank.
The richest person is not who has the most. It is who Needs the least.

05-Mar-2019 06:26:55

billywhizzuk
Mar Member 2019

billywhizzuk

Posts: 2Bronze Posts by user Forum Profile RuneMetrics Profile
30gp said:
Ggg444ggg said:
Thanks for the response. I tried that but when I select 'I'd like to check my PIN settings' I'm presented with a prompt to enter in the bank PIN, which I don't know. That's what has me puzzling over this, since I'm following those instructions exactly but am unable to remove the PIN.


Speak to the banker and tell that you've forgotten the PIN, they will reset it.


having the same issue but i dont get an option for forgotten password

07-Mar-2019 19:39:05

billywhizzuk
Mar Member 2019

billywhizzuk

Posts: 2Bronze Posts by user Forum Profile RuneMetrics Profile
billywhizzuk said:
30gp said:
Ggg444ggg said:
Thanks for the response. I tried that but when I select 'I'd like to check my PIN settings' I'm presented with a prompt to enter in the bank PIN, which I don't know. That's what has me puzzling over this, since I'm following those instructions exactly but am unable to remove the PIN.


Speak to the banker and tell that you've forgotten the PIN, they will reset it.


having the same issue but i dont get an option for forgotten password


sorted

07-Mar-2019 23:45:33

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