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Mobile invite doesn't work

Quick find code: 16-17-221-66012875

Warhall
Oct Gold Premier Club Member 2016

Warhall

Posts: 205Silver Posts by user Forum Profile RuneMetrics Profile
I have been in contact with Mod Zee and Mod Lex from Costumer support, via message center, who couldn't resolve my problem. Lex advised me to write a post on the forums for the tech/dev team to get in touch with me.

Problem:
I received the invite in my message center (thanks!), but the link to opt-in doesnt work. When I then copy the text from the link, as advised by others, I get to a page that says "App not available : A testing version of this app hasn't been published yet or isn't available for this account."

According to Mod Lex, this happens because I'm unable to follow the opt-in link correctly.

I have tried (both on pc ad phone):
(0. making sure I I'm logged into the right Google account.)
1. clicking the opt-in link directly from message center. Goes to blank, nothing happens.
2. copying the text from the link, by hovering over the link and writing it into browser. "App not available."
3. right-clicking and opening in another tab or window. "App not available".

So it seems that this problem is because of the broken link, which, in my case can't be "fixed". Is it possible to receive a new link?

17-May-2018 20:04:14

Applejuiceaj
Nov
fmod Member
2011

Applejuiceaj

Forum Moderator Posts: 41,852Sapphire Posts by user Forum Profile RuneMetrics Profile
Was this for the RuneScape 3 Mobile beta from a few weeks ago?

If so, and you were just going through the motions of trying to download the app now, that beta has ended now, which might be why you can't use the link anymore.

18-May-2018 00:30:09

Warhall
Oct Gold Premier Club Member 2016

Warhall

Posts: 205Silver Posts by user Forum Profile RuneMetrics Profile
Applejuiceaj said:
Was this for the RuneScape 3 Mobile beta from a few weeks ago?

If so, and you were just going through the motions of trying to download the app now, that beta has ended now, which might be why you can't use the link anymore.


Hi Applejuice, thanks for replying!

It is the invite for RSm3 from a few weeks ago, but I tried to download within the period. When it didn't work, I sent a ticket to support, who did their best to help me, but couldn't sort it. In the end Mod Lex asked me to post in the forum's to get in touch with the dev team.

If there is no way to access the beta now, or no way you can help me, I'll open a new ticket with support.

Thank you.

18-May-2018 14:23:18

MavisDracula
Jan Gold Premier Club Member 2015

MavisDracula

Posts: 422Silver Posts by user Forum Profile RuneMetrics Profile
Warhall said:
Applejuiceaj said:
Was this for the RuneScape 3 Mobile beta from a few weeks ago?

If so, and you were just going through the motions of trying to download the app now, that beta has ended now, which might be why you can't use the link anymore.


Hi Applejuice, thanks for replying!

It is the invite for RSm3 from a few weeks ago, but I tried to download within the period. When it didn't work, I sent a ticket to support, who did their best to help me, but couldn't sort it. In the end Mod Lex asked me to post in the forum's to get in touch with the dev team.

If there is no way to access the beta now, or no way you can help me, I'll open a new ticket with support.

Thank you.


Juice is just a forum mod. Beta closed - I donít think Jagex will do anything for you.. Beta is not necessarily a reward you missed out on technically. It was a time period for feedback. However! Maybe there will be another beta in the future and they push you onto it. May be worth a shot to message them! Happy thoughts - good luck!
Hi Jagex! Please add new hairstyles =) (Thank you for ice cream hair)

18-May-2018 15:56:08 - Last edited on 18-May-2018 15:56:49 by MavisDracula

Warhall
Oct Gold Premier Club Member 2016

Warhall

Posts: 205Silver Posts by user Forum Profile RuneMetrics Profile
MavisDracula said:
Warhall said:
Applejuiceaj said:
Was this for the RuneScape 3 Mobile beta from a few weeks ago?

If so, and you were just going through the motions of trying to download the app now, that beta has ended now, which might be why you can't use the link anymore.


Hi Applejuice, thanks for replying!

It is the invite for RSm3 from a few weeks ago, but I tried to download within the period. When it didn't work, I sent a ticket to support, who did their best to help me, but couldn't sort it. In the end Mod Lex asked me to post in the forum's to get in touch with the dev team.

If there is no way to access the beta now, or no way you can help me, I'll open a new ticket with support.

Thank you.


Juice is just a forum mod. Beta closed - I donít think Jagex will do anything for you.. Beta is not necessarily a reward you missed out on technically. It was a time period for feedback. However! Maybe there will be another beta in the future and they push you onto it. May be worth a shot to message them! Happy thoughts - good luck!

I know it's not a kind of reward, but that doesnt mean I wasn't excited to test it. I'll message them again to hopefully get another chance in the future. Happy thoughts back!

18-May-2018 17:53:08

Uncle Pob

Uncle Pob

Posts: 2,962Adamant Posts by user Forum Profile RuneMetrics Profile
Warhall said:
I'll message them again to hopefully get another chance in the future. Happy thoughts back!


It's worth a shot, and don't let anyone dissuade you from at least trying.

However Jagex have been doing these betas for a while now, both for RS3 and OSRS, and now that IOS devices have finally been brought into the mix it's probably a good sign that both games are reaching the end of their respective beta phases and full releases aren't too far away.

There's a lot of work being held-up by the mobile games, and that's going to be the pressure that forces Jagex' hand on this. They want to make both games absolutely perfect, but their main priority is quite rightly on fixing major bugs and glitches. The smaller details can afford to wait until post-release. So as soon as they have a build which isn't crashing unexpectedly at unexpected moments with a degree of regularity, I have a feeling they'll push it out then and there.

20-May-2018 10:28:16

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