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What are the priorities then?

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Jokku23

Jokku23

Posts: 32,928Sapphire Posts by user Forum Profile RuneMetrics Profile
Could you please give us an update on what the web team are doing?

In response to Mod Lyon's post:
Mod Lyon said:
My apologies, I've stepped back a bit from the forums as it seems I end up winding people up more often than not, and the toxicity in this forum (W&F) is a problem I'm not keen to encourage with "the web team do no work". My reply isn't particularly going to help that, but you asked...

Unfortunately, while some of the issues you've mentioned are no brainers such as fixing the clan flags, it's not something that's considered to be a priority at this time.

Hopefully we'll get some time to work on these in the future, but at the moment we're dealing with much more pressing issues which require our attention.

So why not tell us what you have been doing?

The last announcement was when you updated the login background. That was over a year ago, and not something one would consider a priority.

It's extraordinary that you can ignore several bugs for years and then you call the community toxic for complaining about it :o :o :o

For example, how can something like this take 10 months to do?YtHaar-Mej said:
Since titles work diff in game, the API needs to be updated to call on the new title variable.

What about the people who paid for their titles, expecting them to be shown one the website? You don't care about them?

It almost seems like this is a revenge for the community for being toxic :o
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The Bible of Rimmington
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27-Aug-2019 17:42:23

Cyanid
Jan Member 2006

Cyanid

Posts: 23,754Opal Posts by user Forum Profile RuneMetrics Profile
In all fairness, like 5 people use the forums. Literally almost everything should be higher priority than forum updates.


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27-Aug-2019 18:53:13

Jokku23

Jokku23

Posts: 32,928Sapphire Posts by user Forum Profile RuneMetrics Profile
Cyanid said:
In all fairness, like 5 people use the forums. Literally almost everything should be higher priority than forum updates.


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I don't mean forum updates but website bugs that have been ignored. Clan banners, titles on the website, and Runemetrics character display are some examples.
………. ,*˜*, ……. ,•°*•, … You'll … ,•*°•, …… ,*˜*, .………
„*˜……“• •“………'·,ΈΈ,‘•°. thank .°•',ΈΈ,·'……..“• •“……˜*„
……………………………………………………………………..
The Bible of Rimmington
“‹„ΈΈ„ •°`' · . ,ΈΈ, . · ‘ … me later … ' · . ,ΈΈ, . · '΄°•„ΈΈ„›“

27-Aug-2019 19:29:38 - Last edited on 27-Aug-2019 19:33:22 by Jokku23

Applejuiceaj
Nov
fmod Member
2011

Applejuiceaj

Forum Moderator Posts: 42,476Sapphire Posts by user Forum Profile RuneMetrics Profile
They are also working on significant changes to the infrastructure of the website, as outlined on this recently posted blog on the Jagex Corporate website: https://www.jagex.com/en-GB/news/3ZUJdK/the-future-of-web-at-jagex

27-Aug-2019 23:00:11

Jokku23

Jokku23

Posts: 32,928Sapphire Posts by user Forum Profile RuneMetrics Profile
Applejuiceaj said:
They are also working on significant changes to the infrastructure of the website, as outlined on this recently posted blog on the Jagex Corporate website: https://www.jagex.com/en-GB/news/3ZUJdK/the-future-of-web-at-jagex

Ty, I somehow missed this! I will read with interest and then comment, hopefully that will answer my question :)

Archaeox said:
Try this news post from May, in particular the sections on systems integration, logging, web forms, the website support centre.... and so on.

That's a customer support blog. An obvious improvement to customer service would be fixing bug that makes a creepy face like that of Voldemort's display on clan profile pages, instead of ignoring it for years.

But I see web team are involved and I understand that things that reduce timewasting of their staff are prioritised.
………. ,*˜*, ……. ,•°*•, … You'll … ,•*°•, …… ,*˜*, .………
„*˜……“• •“………'·,ΈΈ,‘•°. thank .°•',ΈΈ,·'……..“• •“……˜*„
……………………………………………………………………..
The Bible of Rimmington
“‹„ΈΈ„ •°`' · . ,ΈΈ, . · ‘ … me later … ' · . ,ΈΈ, . · '΄°•„ΈΈ„›“

28-Aug-2019 06:17:21

Jokku23

Jokku23

Posts: 32,928Sapphire Posts by user Forum Profile RuneMetrics Profile
Applejuiceaj said:
They are also working on significant changes to the infrastructure of the website, as outlined on this recently posted blog on the Jagex Corporate website: https://www.jagex.com/en-GB/news/3ZUJdK/the-future-of-web-at-jagex

They are recruiting for a new web designer! This is great news!

Some comments and feedback. The infrastructure changes seem to be a very big project. They say it was started two years ago. Although the changes are necessary, there should still be basic maintenance, such as bug fixes, while working on that long project. Otherwise bugs will never be fixed, which is the case currently. I'm not sure if this feedback is welcome but posting it on behalf of the toxic community just in case someone reads it.
………. ,*˜*, ……. ,•°*•, … You'll … ,•*°•, …… ,*˜*, .………
„*˜……“• •“………'·,ΈΈ,‘•°. thank .°•',ΈΈ,·'……..“• •“……˜*„
……………………………………………………………………..
The Bible of Rimmington
“‹„ΈΈ„ •°`' · . ,ΈΈ, . · ‘ … me later … ' · . ,ΈΈ, . · '΄°•„ΈΈ„›“

28-Aug-2019 18:06:36

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