Premier Club 2019 FAQ

Quick find code: 294-295-393-66060549



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Sallehin said:
Hi there,

I raised an issue to billing support inidcating that I applied for this Premier Gold Club on the wrong account and request for the membership to be transfered over to the right one. I've still not gotten a reply. Will they be in touch with me anytime soon or within 48 hours prior to when I raised the issue as stated?

Just wondering cause every minute counts and I need assurance that the transfer would fall through smoothly. I have yet to even access members prior to purchase because it was bought on this account (wrong account).

Thanks in advance.


They usually reply back within 48 hours, although it can sometimes take up to 72 hours if they're busy. If you haven't heard back after this time, I'd send in a new payment support ticket :)

01-Jan-2019 21:52:55

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