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Peanut Labs...

Quick find code: 309-310-296-65849913

0wari Da
Mar Member 2019

0wari Da

Posts: 3Bronze Posts by user Forum Profile RuneMetrics Profile
Alright. So I did a survey beginning with "When You donate to WFP" and I made my donation of 25$ along with signing up like what was required to earn my RuneCoins. It has been over 48 hours since then and it still shows as "Opened" on their transactions tab when I clearly have an email from WFP thanking me for my donation. I don't want my donation back, but I want something for my time since all Peanut Labs has given me is a "our support team is looking into it" and stating "this happens a lot" when the thing said it was a 1 to few minutes wait.

11-Nov-2016 01:38:41

Ladyolake
Jan Gold Premier Club Member 2008

Ladyolake

Posts: 3,374Adamant Posts by user Forum Profile RuneMetrics Profile
Let me know how this goes for you. Although I have not donated to earn runecoins, Peanut labs is the only one that I have gotten the runecoins promised. The others are a waste of time for me.

On the other hand, some people cannot get pay outs from peanut labs but do the others.

So just curious as to how this ended.
The richest person is not who has the most. It is who Needs the least.

12-Nov-2016 09:07:25

Mod Loopey

Mod Loopey

Jagex Moderator Forum Profile Posts by user
Hi leblanczedyi,

Please check out our dedicated support page for help with this:

https://support.runescape.com/hc/en-gb/articles/207327065-Missing-Rewards-from-Peanut-Labs-

Mod Loopey

12-Nov-2016 13:32:42

0wari Da
Mar Member 2019

0wari Da

Posts: 3Bronze Posts by user Forum Profile RuneMetrics Profile
Thanks for the feedback Mod Loopey. I have already done this 3 or 4 times and all I have gotten from in response is an automated email about my status and it still says opened. Almost a week at the moment.

Edit:
If need be, I have proof of the automated messages without any resolution. I have not received no further status on my transaction and SuperRewards always works for me so I just decided that PeanutLabs is worthless.

14-Nov-2016 05:35:07 - Last edited on 14-Nov-2016 05:42:26 by 0wari Da

I Odin I

I Odin I

Posts: 1,822Mithril Posts by user Forum Profile RuneMetrics Profile
I just did this offer, should have checked here first. They have absolutely no human customer support and their phone goes to voicemail every time. I'll just be doing a chargeback with my bank as these basically "fraudulent" offers are ruining the game for me.

14-Nov-2016 17:35:58

I Odin I

I Odin I

Posts: 1,822Mithril Posts by user Forum Profile RuneMetrics Profile
I've filed a complaint with the BBB regarding peanut labs and their lack of assistance and customer service. Contacted the 3rd party for a refund. Will not be using this service again, and I would advise others to stay away. Super Rewards sometimes has had delays but if you email they normally fix the problem. Peanut labs on the other hand has only responded with automated emails, no actual resolutions and doesn't seem to want to help. Jagex should probably distance themselves from this scam.

17-Nov-2016 18:38:09

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