I would recommend logging out and in, sometimes items can take a few mins to show up. If that doesn't work, click here, scroll down to the bottom and then click 'Contact Us' to send in a ticket to payment support. While the article isn't directly the issue you're having, payment support may be able to help with your issue^^
I haven't been in the game for a while and I came bck a couple days ago and cant find any of my outfits I bought from Solomon's store .... I found the pets finally but no outfits .... I'm wearing one now and would like to change up once in awhile ..... ty for your time
- Last edited on 24-Feb-2017 20:15:30 by LilLadyDie
Returned to RS just over a week ago after a few years.
I can't access accessories I bought separately (wings). There is a way to look up "hands," but not wings or back.
Discouraging me from Solomon's Store until this matter is cleared up.
Sorry for all of our losses.CONTACTED IN GAME BY NON-STARRED "MOD"
I've very recently begun playing RS again after a few years. Today during game play, a message appeared on my screen (not in box) from someone asking me a question as if to sell me or give me something.