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Purchase Limits

Quick find code: 366-367-291-65881541

ThankObama
Jan Member 2017

ThankObama

Posts: 2Bronze Posts by user Forum Profile RuneMetrics Profile
I dont understand the purchase limit system at all, I spend maybe $60 on keys a couple of days ago and my purchase limit is still exceeded for TH keys. I am trying to purchase the $50 for the bonus key promotional sale and i cannot due this due to the purchase limit. Yet there is no issues at all for me to spend $90 on a 12 month supscription. this makes no sense at all. Jagex is ok will me spending $90, but not $50?!

17-Feb-2017 01:51:36

Pippyspot
Feb Gold Premier Club Member 2007

Pippyspot

Posts: 74,743Emerald Posts by user Forum Profile RuneMetrics Profile
Have a look at this, which was posted in another thread about the same issue


Original message details are unavailable.
Here's a J Mod response from a similar thread

Original message details are unavailable.
I understand you've been having issues with your buying limit having been reached for Treasure Hunter Keys. Limits for purchases are based on a number of factors. I am unable to go into detail on what these factor are, as truthfully I don't know. What I do know is that previous purchases are taken into consideration but it is our systems that sets what quantities you are allowed to buy in.

I am also unaware of when this limit will be lifted as it depends on a number of factors that the system decides but hopefully it will not be too long.
t this can be frustrating.


Original message details are unavailable.
As I mentioned, the system sets these limits, unless you are buying through a third party such as BOKU, who set their own. This is not a widespread issue and only impacts very few players, as it usually takes quite a lot of purchases, to trigger the limit being imposed.

Please be aware that the limits are there for the best interests of all parties and I hope it hasn't impacted on your gaming too much, but the limits will not be lifted until the system makes that decision.
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17-Feb-2017 05:50:26

ThankObama
Jan Member 2017

ThankObama

Posts: 2Bronze Posts by user Forum Profile RuneMetrics Profile
Thanks, i did see this myself shortly after postong that. Am still confused though seeing as i only made 3 purchases pf $20, nearly 3 days ago and the purchase limit still isnt lifted. Doesnt really make sense and is forcing me to miss the event. There should be an option to disable the limit.

17-Feb-2017 19:39:47

LucyofLore3
May Gold Premier Club Member 2017

LucyofLore3

Posts: 2Bronze Posts by user Forum Profile RuneMetrics Profile
I have no issues with my Discover card. My bills are paid off in entirety every month. I have no debt so speak except monthly bills which I can afford and still slam plenty into my savings. I can afford to buy more keys. Discover doesn't have an issue with my purchases. I have bank pin and google authenticator. My understanding was that I can make 2 purchases per day and now the game is limiting me. Why?

24-Jul-2017 23:42:15

Cryinghawke
Dec Gold Premier Club Member 2011

Cryinghawke

Posts: 2,479Mithril Posts by user Forum Profile RuneMetrics Profile
Just wondering. Why the small purchases? Would it not be better to save the money and buy the 100$ pack? it's 450 keys and during 50% bonus it's 675 keys
Strength through chaos,
Peace through balance,
Justice at the edge of a blade.

25-Jul-2017 00:35:45

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