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18-Apr-2019 16:55:31

Samora Kiba
Jan Member 2008

Samora Kiba

Posts: 7,875Rune Posts by user Forum Profile RuneMetrics Profile
RllyLuminite,

Don't panic.

First of all: if your password has been changed, your email has been hijacked too. Make sure you run a pc scan first, then set a new password and authenticator on your email

If you get the message that you have to recover from inside the game, try this:
Start the runescape client. Enter your login name there and click 'forgot password', then proceed to send a recovery there. If the hijacker changed the registered email (you can see if it's changed if the starred out email doesn't look like your email), click 'I don't have access to that email' and submit a full recovery.
~Samo

Community Helper

Member of the godless. It's not that I don't want to devote my soul to an RS god, the problem is that I can't find it.

18-Apr-2019 17:20:03

Rooh
Jan
fmod Member
2006

Rooh

Forum Moderator Posts: 32,262Sapphire Posts by user Forum Profile RuneMetrics Profile
@Couldbeworse,

I've removed your post, no need to be nasty about people that are trying to help.
My morning poem: "Coffee, coffee, coffee, everyone shut up. Coffee."

18-Apr-2019 17:42:41

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18-Apr-2019 17:46:39

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18-Apr-2019 18:29:27

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