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log in problems

Quick find code: 408-409-540-66105833

Uncpa
Nov Member 2006

Uncpa

Posts: 125Iron Posts by user Forum Profile RuneMetrics Profile
I have 3 other accts all of which are still on have them on my friends list. still have the names but, when I try to log in says for accounts made after...... 2010 blah blah blah. (not trying to be offensive trying to save characters). 2 of the accounts were made in like 05 was forced to change names at one point and was able to log in for a while then suddenly, was getting that message. have ask help and was told jagex was looking into it but, it is now over a year later and nothing. i really would like to play my other accounts at least the 2 oldest ones, they are older then this account please help. Thank you. Just looked they have deleted one account so I have one old account and the newer one still made before said date are there.

16-Jun-2019 02:27:16 - Last edited on 16-Jun-2019 02:35:51 by Uncpa

Alexander
Dec Gold Premier Club Member 2013

Alexander

Posts: 3,680Adamant Posts by user Forum Profile RuneMetrics Profile
If you had changed your in-game name, that does not affect your log-in. You have to use the log-in you put when you first created the account.

If you have forgotten the log-ins, I suggest checking out this support page: Forgotten Login
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',¸ Alexander -
Community Helper
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16-Jun-2019 02:36:25

Uncpa
Nov Member 2006

Uncpa

Posts: 125Iron Posts by user Forum Profile RuneMetrics Profile
looks like I done something wrong. went in with your suggestion of origanal name managed to get 2 of my accounts back other one guess was deleted that is ok I can rebuild it was just a low lvl skilling account. Thank you Thank you Thank you Alexander you rock!!!!!!!

16-Jun-2019 03:29:52

Alexander
Dec Gold Premier Club Member 2013

Alexander

Posts: 3,680Adamant Posts by user Forum Profile RuneMetrics Profile
No problem, glad I can help :)

Just an fyi, accounts do not get "deleted." Potentially disabled, but never deleted, so your other account is still out there should you want to get it back.
,ˆ ¯ ¯ ˆ ¸
……...
¸° ¨
¨° ¸
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',¸ Alexander -
Community Helper
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………….
`·., ¸ ¸,.'

16-Jun-2019 03:36:49

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