hello i wasn't able to recover my original account till recently after a hacker got it changed all the security settings and got the account perm banned from hacking. i have read over the rules and suggestions and even tried to appeal for it to no prevail. this account if very old and took me several years to get it back. what is weird i can still log into it for account information but nothing more.. please help. user name: CageTheFroob. im running on straws here trying to recover this account.
it is lost to play on. Jagex never actually deletes an account but you wont ever get to play on it because of the offense. so therefore it is lost to YOU.
Lets say they disabled it to play on.. you will still be able to see the account status and such if you log into the account part of the website. You wont ever get it back in game.The richest person is not who has the most. It is who Needs the least.
- Last edited on 14-May-2019 16:09:49 by Ladyolake
like i said before if that was the case they should of deleted the account then. instead of allowing me to log in years after it was banned. this account that im chatting on here is what i made after it was hacked... but i still want the old account back not for its riches (probably all gone anyway) but the time and effort i put in it.
But as it had been mentioned already, it's not possible to appeal this type of ban, but if you 100% feel as though this was done in error, you can try appealing it here, while selecting the options that'll permit you to actually submit an appeal.
They should be able to see the IP's, locations, devices, etc, that were used to hijack the accounts, and if yours wasn't used, there might be some hope (nothing is guaranteed), otherwise, you might be outta luck. So only submit an appeal if you're confident this was done in error, cause if it wasn't, I wouldn't suggest trying at all.Community Manager for Jagex.