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Straliarna
May Member 2019

Straliarna

Posts: 29Bronze Posts by user Forum Profile RuneMetrics Profile
Sorry if this is the wrong section but i been clicking hyperlinks in the support tab up top right of page for 25mins and can't figure out how to write a email to jagex or contact support at all, Whats the point in having a support link button if there is no support at all nothing but a bunch of hyperlinks that lead to more hyperlinks that ask more question about other problems that are nothing to do with my problem


My problem is and this is not the first time this has happend i bought a bond on my account with ingame money i used to get 14 days membership. Last night at 10pm i loged out and it said i had 8 days of membership left on my account. I logged in today at 5pm and now it says i have 6 days of membership left. So in 19 hours i've lost 48 hours of membership?

I could understand if it said 7 days when i loged in because at 10pm i would of been getting close to end of day but 6 days of membership that means when i loged of at 10pm last night its had to wind my account 24 hours past the 7 days and put me on 6 days of membership when i was only loged of for 19 hours.

I want my 24 hours of membership back this is beyond a joke its happend to me like 10 times now and had enough of it. 15 years i played this game and use scam my membership for day here or day there and think i wont notice . Get f**ked if this is not fixed i'm quiting and you can enjoy your game by yourself with no players.
Updates can get f@@ked

25-Jun-2019 08:38:57

Straliarna
May Member 2019

Straliarna

Posts: 29Bronze Posts by user Forum Profile RuneMetrics Profile
Try make it less confusing i loged out last night at 10pm i loged in today at 5pm thats 19 hours between the 2 how do i go from 8 days membership when i log out to 6 days membership when i log back in in the space of 19 hours??

Even if when i loged out at 10pm and my membship was just about to click over to 7 days left so if i loged out at 10pm it clicked over to 7 days at 10pm thats 2 hours from midnight plus the 2 hours to the 19 hours i was loged of thats 21 hours so how does it click over a hole 24 hours day and put me on 6 days?? even if it clicked over to 7 days when i loged out it makes no sense that i'm on 6 days now i've been scammed for a days membership and i want it back
Updates can get f@@ked

25-Jun-2019 08:49:31

333333333

333333333

Posts: 26,278Sapphire Posts by user Forum Profile RuneMetrics Profile
Going offline the hours still ticks down! 14 days aren't for active gameplay, it's a 14 days period regardless if you play or not! In your case the game rounded up the hours in a 24 hours period so in after midnight another 24 hours are started to count down but you don't lose anything in the end! My goals and achievements on F2P accounts! ---> Thread! <---

25-Jun-2019 08:58:46 - Last edited on 25-Jun-2019 09:04:06 by 333333333

Straliarna
May Member 2019

Straliarna

Posts: 29Bronze Posts by user Forum Profile RuneMetrics Profile
I loged in yesterday at 10pm and it said i had 8 days membership i log in today at 5pm and it says i have 6 days membership. So in the 19 hours i was loged out it went from 8 days to 6 days can you please explain how that works ????? theres 24 hours a in a day unless runescape runs its own time system were 1 day = 10 hour ,15 hours, 20hours because to me a day has 24 hours in it. If i log out with 8 days left and i log back in 19 hours late its should say 7 days left not 6 i don't understand and i feel like i've been ripped of for my hard earned gp. Updates can get f@@ked

25-Jun-2019 11:10:37

Straliarna
May Member 2019

Straliarna

Posts: 29Bronze Posts by user Forum Profile RuneMetrics Profile
Am i going to get my days membership back because its obvious i have been scammed out of 24 hours of membership. I log out 10pm last night i log back in 5pm today thats a 19 hour period of time my account has gone from 8 days membership to 6 days membership. Even if when i loged out my account was close to ticking over that day i should of been on 7 days when i loged in today. I have been scammed out of 24 hours of membership you guys might not think its much but every cent counts. I spent me hard earned gp on a bond that i didn't want to buy but didn't have money to buy a months membership and now i get scammed when i cant even afford to be scammed. Updates can get f@@ked

25-Jun-2019 11:46:41

Straliarna
May Member 2019

Straliarna

Posts: 29Bronze Posts by user Forum Profile RuneMetrics Profile
I know the hours still tick down when i loged out at 10pm last night i didn't log back in for 19 hours 5pm today. How come when i loged out it said 8 days when i loged back in it says 6 days even if the hours are ticking down that doesn't make sense.

Lets say when i loged out i was 10 seconds of the counter going from 8 days to 7 days membership.

So i log out my account clicks down to 7 days left after that 10seconds


I log back in the next day at 5pm thats 19 hours after i loged out the day before with 8 days on my membership counter left

So when i log back in i should of had 5 hours left on day 7 at least before it clicked down to 6 days

So why when i log in does it say 6 days left when it should say 7 days

Because osrs is scamming people out of there membership time
Updates can get f@@ked

25-Jun-2019 11:53:02

Malua
May Member 2006

Malua

Posts: 32,189Sapphire Posts by user Forum Profile RuneMetrics Profile
Go and look in your 'Messages' tab.
The last membership you added (14 days from Bond) will be recorded with a message from Jagex.
Check the time stamp of that message as it will show exactly when you redeemed the Bond for membership.
Compare the date/time of that message with your current remaining membership.
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25-Jun-2019 12:16:10

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