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Am not receiving emails. why?

Quick find code: 408-409-989-66107683

Chouji

Chouji

Posts: 2Bronze Posts by user Forum Profile RuneMetrics Profile
i signed into my account again today and its telling me that my email registration is pending for my account. i clicked send email validation to my email but when i checked my email, it wasnt showing up. i also checked my spam folder and it wasnt there. i checked all the folders. i then checked the forums and apparently others encountered the same issue. how to fix this? i cant play on my account anymore because it wont let me on it anymore. msg me back pls ty.

26-Jun-2019 12:06:50

Teequoze
Jan Member 2018

Teequoze

Posts: 733Steel Posts by user Forum Profile RuneMetrics Profile
1. Make sure you're checking the correct email address.


Check your Email Account Settings to see a hint to your registered email address.
•If you can't access your account, resetting your password will also give you a hint to the email address used.

2. Check your spam/junk folder.


To set up filters for the most common providers, see the following information:

•Gmail
•Outlook
•Yahoo!


3. Search your inbox for emails.

We recommend adding the emails we usually contact you from to your contact list and waiting at least an hour before requesting another email.


4. Avoid these email account


Try to avoid using to follow email accounts:
•University
•College
•School
•Work
•Temporary

Some institutions have strict spam filters in place that can prevent Jagex emails reaching you. In these instances it is advisable that you contact the relevant department to query your email settings.
Maxed CB on 09.02.2017
- 2000 total 22.05.17 - 2050 total 26.09.17 - 2100 06.12.17 - 2150 total 29.07.2018- 2200 11.04.2019
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Retired DK member #1 PvP clan cc: D K clanchat

26-Jun-2019 12:10:22

Teequoze
Jan Member 2018

Teequoze

Posts: 733Steel Posts by user Forum Profile RuneMetrics Profile
In case none of the above helps: you can change the email by submitting a password reset request and saying no when asked about the current registered email address. Than register a new one that works.

Goodluck ^_^
Maxed CB on 09.02.2017
- 2000 total 22.05.17 - 2050 total 26.09.17 - 2100 06.12.17 - 2150 total 29.07.2018- 2200 11.04.2019
-
Retired DK member #1 PvP clan cc: D K clanchat

26-Jun-2019 12:13:18

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