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charged $7 for 15 keys

Quick find code: 410-411-384-66065982

j4a
Nov Member 2018

j4a

Posts: 4Bronze Posts by user Forum Profile RuneMetrics Profile
runescape store says $5.99 for 15 keys. My paypal was charged $6.99 when i purchased them. I did not accidentally purchase double keys for the month. :| :| :| :| :|

05-Dec-2018 16:39:48

j4a
Nov Member 2018

j4a

Posts: 4Bronze Posts by user Forum Profile RuneMetrics Profile
this doesn't help as i did not use a card for this purchase. i used my bank which is directly linked to paypal. no cards used. it wants me to put cc info but that is impossible.

05-Dec-2018 20:07:01

Malua
May Member 2006

Malua

Posts: 29,737Sapphire Posts by user Forum Profile RuneMetrics Profile
You only have to enter information in the boxes that are marked as required.
If the box is not marked as required information, you can leave it empty.

Have you checked your confirmation email from Jagex about the purchase?
There will also be a confirmation message in the 'Messages' tab of your account here on the website.
The only query I would have is if the $1 is a bank fee or PayPal fee to do with the transaction rather than Jagex. The correct price is $5.99 USD.
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05-Dec-2018 20:58:39

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