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Transcendent

Transcendent

Posts: 34,713Sapphire Posts by user Forum Profile RuneMetrics Profile
Someone on your account bought something, Treasure Hunter keys, bonds, Runecoins, Solomon's items, or did offers for keys or RuneCoins that required a purchase then cancelled after getting them.

If it wasn't you, someone else got access to your account and then cancelled payment after getting things, or used a stolen credit card leaving the account owing Jagex money.

So yes, if you cancelled or reversed a payment you owe Jagex money and have to pay it to get your account back.

If it wasn't you, you need to secure your account.

https://support.runescape.com/hc/en-gb/articles/207498275-Securing-your-account
Hi.

12-Dec-2018 23:34:12

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