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account frozen

Quick find code: 410-411-493-66075414

m4st3r
Jan Member 2019

m4st3r

Posts: 10Bronze Posts by user Forum Profile RuneMetrics Profile
accounts been frozen and have been in contact with mod zee and has been longer than 48hours with no reply, have been told my accounts being unfrozen and the charge removed but nothings been done yet, been roughly 3 days since last contact... can anyone help, mod or not????????

13-Jan-2019 13:39:27

m4st3r
Jan Member 2019

m4st3r

Posts: 10Bronze Posts by user Forum Profile RuneMetrics Profile
malua, the last time I was contacted about this ongoing issue was on the 10th January at 15:25 being told my account will be unfrozen and the charge removed as a one time gesture of good will by MOD ZEE but the account remains frozen and the charge still there,

thankyou in advance,
M4ST3R

14-Jan-2019 13:37:36

Asahel Frost
Dec Member 2007

Asahel Frost

Posts: 12,466Opal Posts by user Forum Profile RuneMetrics Profile
For the benefit of other Helpers, there's another thread going on this topic here.

@m4st3r: It is best to create just one thread about a particular issue to avoid duplication and confusion.
Glad to be of service :) (Powered by GPP™ - Share and Enjoy!)
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Twitter: @JagexHelpFrost
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14-Jan-2019 15:11:28

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