Forums

HELP

Quick find code: 410-411-867-65997400

GrizzlyMintt
Sep Member 2018

GrizzlyMintt

Posts: 2Bronze Posts by user Forum Profile RuneMetrics Profile
These forums make no sense, and the support is awful. It's just running me around in circles and not giving me any way to contact anyone?!?

I bought RS3 bonds, when i wanted OSRS bonds and i've wasted an hour of my life trying to figure out how to transfer them. Someone help.

13-Mar-2018 22:36:20

Chief Elf
Apr Member 2017

Chief Elf

Posts: 4,923Adamant Posts by user Forum Profile RuneMetrics Profile
Original message details are unavailable.
Yes I've seen that. RS3 is extremely confusing to me as i don't play it. where is this "contact us" button at?


If you scroll to the bottom of the page, under "If you have completed the steps above get in touch with us through the contact option below so we can resolve your issue," there is a big yellow button that says 'Contact Us'. Right at the bottom of the page.

Cheers!
LGBT
|
Mental Health
|
Sweaty Fingers
|
Mod Meadows

13-Mar-2018 22:53:19

Jeremy C
Jun Member 2008

Jeremy C

Posts: 15,385Opal Posts by user Forum Profile RuneMetrics Profile
As this thread pertains to a billing support issue, I'm going to slide this thread over to the Payment Support forum. The advice left above by 0815 and Chief Elf should help you resolve this issue, but if you have any other follow up questions, don't hesitate to ask.
Forum Community Helper
|
@RS_Jeremy_C

14-Mar-2018 01:22:53

Pippyspot
Feb Gold Premier Club Member 2007

Pippyspot

Posts: 76,475Emerald Posts by user Forum Profile RuneMetrics Profile
Howdy
princess1988
^_^

If your account is locked due to an unpaid balance/negative credit, follow the instructions here

If your account is locked because someone else has tried to access it, attempt to login and then follow the instructions from there. If you're struggling with denied appeals, have a read through here

If the account has been banned, you can appeal it here

Hope that helps :)
*
´¨)
¸.
*
´
(¸.
*

15-Mar-2018 08:44:50

Mr Rey Ray
May Gold Premier Club Member 2016

Mr Rey Ray

Posts: 5,795Rune Posts by user Forum Profile RuneMetrics Profile
I'm going to assume you used real life money, so follow this link an give it a read.

https://support.runescape.com/hc/en-gb/articles/205981571-Refunds
| Leader of IVY Click here for Account Help | An International Pvm/ Skilling Clan |
Guest in our Clan Chat for an Invite

15-Mar-2018 13:20:37

Quick find code: 410-411-867-65997400Back to Top