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Firewall issue (launcher)

Quick find code: 415-416-873-65786262

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DavyCrockett
Jul Gold Premier Club Member 2017

DavyCrockett

Posts: 963Gold Posts by user Forum Profile RuneMetrics Profile
Okay so I was having this issue with the same error. For me it was my anti-virus that was causing the issue after adding the RS launcher to the exemption list I no longer received the error message. I would strongly suggest you take a look at any anti-virus or 'security' program you might have installed.

07-Feb-2017 07:50:16

Jampolo
Aug Gold Premier Club Member 2015

Jampolo

Posts: 215Silver Posts by user Forum Profile RuneMetrics Profile
I just had the same problem a few minutes ago, while the website was down
Now that it's back I can log in just fine
Can I have five more seconds to make my peace?

15-Aug-2017 21:45:46

MrHades
Aug Member 2017

MrHades

Posts: 1Bronze Posts by user Forum Profile RuneMetrics Profile
Hey there!
Having the same issue - playing on Macboock air.
Here's the error message with code:

There was an error loading the game configuration from the website.
If you have a firewall, check that this program is allowed to access the Internet. (7,28)

Checked firewall settings and rs has access , everythink looks good, yet client just don't start.
If i try to open it from web , it jsut opens client and the same thing again.
Help?

30-Aug-2017 02:49:20 - Last edited on 30-Aug-2017 02:49:56 by MrHades

Gatosado
Dec Gold Premier Club Member 2016

Gatosado

Posts: 441Silver Posts by user Forum Profile RuneMetrics Profile
I have the same problem with a macbook pro. I was playing fine this morning and I'm guessing after the update this happened. I rebooted everything and nothing works. Not nxt or legacy.

It tells me about the firewall and the error is (7,28)

please help!!!
Addicted to RS again. oh nooo! hehe

06-Nov-2017 19:22:37

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