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Name Change Confirmation

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spllsh
Sep Member 2018

spllsh

Posts: 67Iron Posts by user Forum Profile RuneMetrics Profile
Good Afternoon,

I want to begin by saying I love that we can change our display names regularly and I love that we have in-game access to the name changer. However, the interface is a little less than ideal. Allow me to explain.

Specifically, the button for looking up a name and the button for actually changing the name are millimeters apart. In addition, the button for changing the name does not have a warning or confirmation button. As a result, it is too easy to accidentally 'change' your name to a name you looked up by misclicking on the bottom button without being given a warning.

This is what happened to my brother who convinced me to get back into RuneScape after a long hiatus by suggesting we be twins. As he was searching for a new set of names for us, he misclicked the bottom button and now has to wait 23 days before he can change a name he does not want. This took away from a big part of the enjoyment we get from our accounts. To support him, I too changed my name to something similar only to regret it.

Jagex, could you make it so that there is a confirmation before accepting a name change? Or maybe adjust the UI to prevent these misclicks? Also, could my brother and I have our names reverted or have our 23 day timer reset?

Kind Regards,
A Twinner and 10+ year RS fan

15-Dec-2018 18:29:43

CM Neriphyra

CM Neriphyra

Local Moderator Posts: 657Steel Posts by user Forum Profile RuneMetrics Profile
I wanted to start by saying thank you for your kind words (especially in your signature), we are super happy to see you coming back to the game.

I will be sharing this with the rest of the team to get their input about a name change confirmation extra step and your situation. :)

15-Dec-2018 20:59:13

Adarajin
Jan Member 2005

Adarajin

Posts: 11,817Opal Posts by user Forum Profile RuneMetrics Profile
Haven't done a name change in years, and I tend to use my own creativity rather than a 'suggest-a-name' feature, but I definitely agree that a confirmation button is important - not certain why the left it out in the first place.... Ooh, a light at the end of the tunnel...
...Do you think I should get off the tracks?

17-Dec-2018 21:50:54

Yusou Bhoroi
Dec Gold Premier Club Member 2017

Yusou Bhoroi

Posts: 8,486Rune Posts by user Forum Profile RuneMetrics Profile
There won't be any updates to the in-game interface, for at least a Month (as there is a pause on updates, over Christmas, and then they have lots of scheduled stuff to get on with) - after that, it may be started upon, but I doubt anything would be released before March, given how much they have in the pipeline (and extras, from the Mining&Smithing rework), and how long it takes to test updates, before release (it'd be more likely April to June, but you could get lucky).


You may get a response from the Community Management team, before that, though, with regards changing your name - hopefully they'll be able to do something. : )

19-Dec-2018 13:25:49

CM Neriphyra

CM Neriphyra

Local Moderator Posts: 657Steel Posts by user Forum Profile RuneMetrics Profile
spllsh said:
Any updates?

Currently, there is no plan to change the system as before changing your name, you do get prompted to confirm it, which so far is sufficient to the team. However, we are always open to suggestions and have shared yours with them.

Regarding your request about your names being reverted our your timer reset: unfortunately this isn't possible but I do hope for you and your brother to be able to find the right names very soon. :)

18-Jan-2019 00:23:42

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