I have tried numerous posts and have yet to receive any sort of word from a single Jagex 'support' member. It's incredibly ridiculous how many hoops you need to jump through to even remotely get Jagex's attention. I was assigned an Icefiend task from Turael and no matter how many I kill, no matter what method (no ring of recoil, no combat abilites, tried magic, tried range) absolutely NOTHING works and my 'kills left' will not reduce. I am 100% certain that I am killing the right monster, in a members world. TURAEL HIMSELF TOLD ME TO GO TO ICE MOUNTAIN AND KILL THEM, WHICH IS EXACTLY WHAT I AM DOING. I'm combat level 20 so there is absolutely no chance of me fighting this monster elsewhere, nor should I have to. I cannot cancel my task as I am not yet able to earn slayer points and Turael will not give me a free task change since the task came directly from him (I have tried multiple times and combed through every bit of dialogue he has). There is literally nothing more I can do and I am completely locked out of slayer for the time being. This is absolutely ridiculous, I can't even enjoy the 1 WEEK of 25% bonus slayer exp and double slayer points because of this game-breaking bug and there doesn't seem to be any hopes of having this resolved any time soon, especially not within the week. And there doesn't seem to be any hope of getting a response from a member of the support team, if there even is one. This has completely ruined any plans I had for my account.