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Ineligible?

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Enatsuu
Aug Member 2017

Enatsuu

Posts: 35Bronze Posts by user Forum Profile RuneMetrics Profile
Righty, this will most likely be at the wrong place, however Jagex seems to be rather difficult to get to via Support.

I was thinking of buying some Treasure Keys, but it now says I'm ineligible, even though I haven't been before. Anyone know why?

06-Sep-2017 10:10:40

D E L A Y
Jan Gold Premier Club Member 2017

D E L A Y

Posts: 4,228Adamant Posts by user Forum Profile RuneMetrics Profile
Have you recently purchased keys? From my experience, they'll temporarily block you from buying too many keys at once sometimes. _.•´¯`•._.•´¯`•.* D E L A Y *.•´¯`•._.•´¯`•._

06-Sep-2017 16:08:07

Enatsuu
Aug Member 2017

Enatsuu

Posts: 35Bronze Posts by user Forum Profile RuneMetrics Profile
Thanks for the replies.
I have in fact bought some but that was a few days ago, and as far as I know there's no limit?

I've been trying all day, nothing's changed so far unfortunately. Anything I can do about this?

06-Sep-2017 22:02:37

Post
Jul Gold Premier Club Member 2018

Post

Posts: 18,394Opal Posts by user Forum Profile RuneMetrics Profile
There is a limit, but it usually does not target the casual buyer – it is for people who spend hundreds and thousands of dollars on keys.

If you are still having trouble, I would wait for Jagex to respond via support. (Make sure you did it via the method explained in this post 1.2 of this thread: Community Help - Payments).
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07-Sep-2017 02:51:35 - Last edited on 07-Sep-2017 03:04:37 by Post

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