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FAO: CM Nick & CM Neriphyra

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Dong U Dead

Dong U Dead

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CM Nick said:
Dong U Dead said:
So does this mean even though Jmods don't frequent RSOF often as it is, with you two taking over the FR thread, Jmods will be seen even less within these forums?


I don't believe that would be the case, no.

If anything, I'd wager that Neriphyra and I taking over the responsibilities of the FMR and FH threads will mean that the JMods that do frequent the forums have more time to take of other things!

I think it's a grand idea - something needs to be done, I just hope it's fair, time will tell - so far nothing has changed.

The forums have been yelling out for more Jmod input, it's never been huge, but back in 2011 I did see a lot more personal posts from Jmods than what you do these days. I also feel if Jmods do start interacting more, it may boost the numbers of players that come in and actually post, game related or not.
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17-Dec-2018 20:41:23

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20-Dec-2018 06:23:18

Dong U Dead

Dong U Dead

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CM Nick said:
@Dong,

I realize you have frustrations with the way that Forum Moderation Review has been handled in the past, but until there is a conversation with Jagex about how to go about that thread moving forward when Neriphyra and I get our JMod accounts, there's not much I can tell you in terms of how things might look in the future.

What I can tell you is that I will take your concerns and criticisms into account when I pass feedback along to Jagex, and when we approach them about how it will work when we start being more involved in the day-to-day of that review thread. We want this forum to be a safe and helpful place for anyone, and both Neriphyra and I are striving to ensure that we moderate with the utmost fairness and objectivity.

However, I've hidden your post, as this thread is not an appropriate place to discuss or debate past JMod decisions or to bring forth accusations.

If you have any other questions relevant to the thread I'll be happy to answer them, but please keep this on topic and adherent to the rules going forward.

Thank you for your understanding.

Thank you, much appreciated :)
I am a A List :D WOOT WOOT for me :D

21-Dec-2018 04:17:29

Dong U Dead

Dong U Dead

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Wynd said:
Dong U Dead said:
But they are still not Jagex as such are they??
Almost there. Just missing the J-Mod account, but they are pretty much in ;).

They will have their gold, but they are not the Jmods that players are wanting to interact with, they are purely moderators with gold status. Don't take this is a negative light, I think it's wonderful this is happening, but if it's going to be fair, not bias etc time will tell. I still won't use FMR, not worth the risk.
I am a A List :D WOOT WOOT for me :D

26-Dec-2018 19:54:04

Dong U Dead

Dong U Dead

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CM Nick said:
Dong U Dead said:

They will have their gold, but they are not the Jmods that players are wanting to interact with, they are purely moderators with gold status. Don't take this is a negative light, I think it's wonderful this is happening, but if it's going to be fair, not bias etc time will tell.


There is probably a bit of truth to this. Even with JMod accounts, Neriphyra and I aren't responsible for things happening directly at Jagex like JMods like Meadows or Shauny are, and so while our JMod accounts will allow us to do so much more to help out on the forums, we understand that it doesn't replace information or interaction from other JMods.

Some people want answers straight from the Moderators who are responsible for said issue.

However, we're here to help out to the utmost of our ability, and to ensure that we're moderating effectively and fairly, and escalating all important issues to the proper people on the team, and when both Neriphyra and I get our JMod status, I am certain that we will be able to do much, much more for the community :)

Please don't take my words wrong, I love how you both interact in the forums, it's fantastic, don't' stop. I am just stating that both of you should not be a substitute for Jmods interaction within these forums.
I am a A List :D WOOT WOOT for me :D

27-Dec-2018 02:56:30

Dong U Dead

Dong U Dead

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CM Nick said:
Tophurious - if you have any issues with how things are being moderated on the forums, you are fully aware that you're to take them to the Forum Moderation Review thread, and not to just call people out in a thread. This is a warning.

J Seinfeld - you have brought up the same criticisms and points in almost every post in this thread, and both Neriphyra and I have thoroughly responded to them each time. I can wholly assure you that Neriphyra and I take this job and this community very seriously, and are doing our best to do what we can with the limited tools we have before we get our JMod accounts.

Also, our being outsourced in no way impacts the quality of the job we do, or how seriously we take it. In fact, we've both been taking on overtime through the holidays to ensure proper coverage for the forums, so I'd say we take this job quite seriously.

If you have any genuine issues you'd like to discuss with us or bring up, or have any tangible things that you'd like Neriphyra and I to tackle on the forums, we are all ears.
However vague criticisms of us just because we're hired by a third party, and because we let players know we've escalated issues is not constructive. These issues have been thoroughly addressed by me, Neriphyra and by Jagex themselves already, and you have gotten your answers, whether you choose to believe them or not.

Cheers.

I wish you'd use these words towards ALL forumers. Clearly, things have not changed :|

Also, there is no way of talking to you about issues or why you left off-topic troll posts on a thread that is aimed at the author. I don't know if you were scared off, because of a couple of negative posts towards yourself which I have to put up with on a near daily bases which always linger in a thread not being removed unless I retaliate then things sometimes (very rarely) they get removed. Very sad.
I am a A List :D WOOT WOOT for me :D

01-Jan-2019 23:06:04 - Last edited on 01-Jan-2019 23:14:06 by Dong U Dead

Dong U Dead

Dong U Dead

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Tophurious said:
yes the Lmods got scared of random people on forums that they oversee. makes sense lol

It's all about fitting in - Lots of people do it, doesn't matter where you are in the scheme of things fitting in is very important to a lot of people.
I am a A List :D WOOT WOOT for me :D

02-Jan-2019 00:08:03 - Last edited on 02-Jan-2019 00:10:45 by Dong U Dead

Dong U Dead

Dong U Dead

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FiFi La Lush said:
I'd imagine Nick & Neph would prefer to operate in a somewhat harmonious climate, however I doubt they'd go so far as bending the Rules to achieve it. They don't need to fit in or even be liked, since at the end of the day they hold all the Aces anyway.


(edit: sorry, I just always mentally think of you as 'Neph' now)

That is what I was hoping for, but going by what I have seen nothing has changed so the harmonious forums are still a very long way off.
I am a A List :D WOOT WOOT for me :D

02-Jan-2019 02:22:42

Dong U Dead

Dong U Dead

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Loki said:
Wynd said:
Jeremy Cheng said:
Why has there been absolutely no updates on when they will get their jmods accounts for the last 2 weeks?
Most Jagex Staff - except Player Support - have been enjoying their vacation and if I am not mistaken, these will me back to work fully on January 7th.
Mod Jack said on Discord that some staff are coming back on the 2nd of January (today), so here's hoping :P

Someone locked my W&F thread over the Christmas period, so there were some at work.
I am a A List :D WOOT WOOT for me :D

03-Jan-2019 03:27:07

Dong U Dead

Dong U Dead

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Tophurious said:
Dong U Dead said:
Loki said:
Wynd said:
Jeremy Cheng said:
Why has there been absolutely no updates on when they will get their jmods accounts for the last 2 weeks?
Most Jagex Staff - except Player Support - have been enjoying their vacation and if I am not mistaken, these will me back to work fully on January 7th.
Mod Jack said on Discord that some staff are coming back on the 2nd of January (today), so here's hoping :P

Someone locked my W&F thread over the Christmas period, so there were some at work.


there is always staff on during that time period so no surprise that the thread was properly dealt with.

I still feel that thread should not have been stickied and there was support with that. It doesn't bother me that it was locked I said what I needed to say and being locked by a Jmod pretty cool I think :P
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03-Jan-2019 04:58:41

Dong U Dead

Dong U Dead

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Loki said:
Dong U Dead said:
being locked by a Jmod pretty cool I think :P
Getting a thread locked by anyone shouldn't feel cool in my opinion... O_o

I was going to get it locked eventually or just let it die on its own.
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03-Jan-2019 14:02:48 - Last edited on 03-Jan-2019 14:04:34 by Dong U Dead

Dong U Dead

Dong U Dead

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I often see statements that you will bring it up with the rest of the team; I can understand some topics need to be discussed outside of the forums but some I have noticed could be discussed within the thread. Couldn't you encourage the team to come into the forums to discuss their thoughts on the matter instead of you discussing it elsewhere then reporting back to the thread (if you actually do?), this would bring more traffic into the forums. The team are moderators so their input within the thread could be valuable.
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26-Jan-2019 22:52:48 - Last edited on 26-Jan-2019 22:54:10 by Dong U Dead

Dong U Dead

Dong U Dead

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Yes, I understand it's not your job to get the moderators to interact with forumers.

If they can discuss a certain topic with you, wouldn't that mean they would have time to discuss certain topics within a thread?

I find this rather sad.
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27-Jan-2019 23:14:40

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