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FMR - A broken systemThread is locked

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Ownage

Ownage

Posts: 13,385Opal Posts by user Forum Profile RuneMetrics Profile
Hello there,

I've decided to create this thread because something has been concerning myself and other forumers for quite some time now. My concern lies with the Forum Moderation Review thread in Community Home.

Now then, the standard procedure for disagreement with an F-mods actions would be an instant redirection to the above thread. The thread is designed to make certain that F-Mods are acting accordingly as per their private guidelines and not abusing their abilities. This thread however, is concerning because it simply does not work. Looking at this forum, I have seen that there have been multiple discussions regarding this system and the same concerns have been raised on those discussions.

There have been times where I have reported legitimate issues because a moderator was out of line, but "The moderator's action was correct" seems to be the common trend throughout this thread, while another J-Mod might say something completely different. This is not to say I am mod shopping or anything of the sort, but once I elaborate and explain, another J-Mod may check the reports that day and have a completely different tone to the first J-Mod. FMR is entirely reliant upon which JMod(s) happens to be handling the complaints at the time.

In my opinion, the current system is broken. It seems that while we do have the option to report issues, the majority of the time, things aren’t seen from a player's point of view except for the moderator aspect. It doesn't seem to do us regular players any real favours besides the thread being just there. Some moderators are plain rude and its unfair that nothing is done about these issues even if the moderation on said thread was justified.

Are there any plans to improve the current system or any plans to scrap FMR as a whole in favour of a new system? I ask this because in its current state, FMR is pretty useless and there doesn't seem to be any indication for a fix any time soon.
@Uzair_RS
| May Saradomin be my sword! |
Iron Meme
|
OSRS
| #RNGsus

13-Dec-2015 13:50:05 - Last edited on 13-Dec-2015 13:51:43 by Ownage

Ownage

Ownage

Posts: 13,385Opal Posts by user Forum Profile RuneMetrics Profile
If I had to propose some improvements, it would be this:

- One Jmod should not have a final say, should be decided by two. If two Jmods are deciding it, it could make the system take longer, but it could improve player feelings towards the system.

- JMods should consider complaints from a player's view, and not just from a moderation perspective. Moderation should only be upheld if it's there to protect the community.

- Moderators who deal with threads in a rude or condescending manner should be told off as it’s unprofessional and might come across as personal towards that player.

Anyone agree or have more suggestions?
@Uzair_RS
| May Saradomin be my sword! |
Iron Meme
|
OSRS
| #RNGsus

13-Dec-2015 13:50:20 - Last edited on 13-Dec-2015 13:57:46 by Ownage

Ownage

Ownage

Posts: 13,385Opal Posts by user Forum Profile RuneMetrics Profile
This forum is useless I will no longer support this thread as it's evident Jagex don't actually care at all.

Feel free to post/bump I'll peek every now and again.
@Uzair_RS
| May Saradomin be my sword! |
Iron Meme
|
OSRS
| #RNGsus

04-Mar-2016 13:19:58 - Last edited on 04-Mar-2016 13:20:14 by Ownage

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