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My Character was resetThread is locked

Quick find code: 278-279-642-65896396

Avod_Rashod

Avod_Rashod

Posts: 3Bronze Posts by user Forum Profile RuneMetrics Profile
I logged in after a couple of years and I found my character in the tutorial area. I finished the tutorial area and I find that my character was actually reset to level 1. I had spent over a year working on this character to get him into:
- the cooking guild
- the mining Guild
- the prayer guild
- 32k gold
- and more

I have nothing in the bank and all my progress was deleted. I found out about the old school version and even there my character was reset.

The support was no help at all and there wasn't even a way to request help.

31-Mar-2017 18:36:23 - Last edited on 31-Mar-2017 21:25:26 by Avod_Rashod

Alexander
Dec Gold Premier Club Member 2013

Alexander

Posts: 3,680Adamant Posts by user Forum Profile RuneMetrics Profile
Hey Avod_Rashod,

It doesn't look like your posting account has been reset. It still has all of its RS3 stats (553 total levels and 58 combat.)

Are you sure you're not logging into a different account? (Using email to log-in instead of username) If the account was created after Nov. 2010, then you have to use your email. If it was before that, it would be your username.

Also, Old School RuneScape is a separate version. Everyone starts off as a fresh account on tutorial island.
,ˆ ¯ ¯ ˆ ¸
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',¸ Alexander -
Community Helper
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`·., ¸ ¸,.'

01-Apr-2017 05:01:36

Avod_Rashod

Avod_Rashod

Posts: 3Bronze Posts by user Forum Profile RuneMetrics Profile
Thanks I must have used one of the other accounts I had set up back then. I never got past the tutorial with them. it looks like the last time I logged in was 1052 days ago.

01-Apr-2017 06:11:23 - Last edited on 01-Apr-2017 06:17:20 by Avod_Rashod

NonMax Jake
Nov Member 2018

NonMax Jake

Posts: 6,675Rune Posts by user Forum Profile RuneMetrics Profile
You're not by any chance logging into osrs, are you? Osrs is a new game, runescape (sometimes called rs3) is the original game.

Edit: necro thread lol. To my knowledge you can't get your account reset.
Please remember that the forum is not for debating. It is for echoing views only. If you see someone opposing someone else's views, please report this so it can be dealt with.

02-Jun-2018 08:48:02 - Last edited on 02-Jun-2018 08:48:39 by NonMax Jake

Alexander
Dec Gold Premier Club Member 2013

Alexander

Posts: 3,680Adamant Posts by user Forum Profile RuneMetrics Profile
DaemonDeath9 said:
how could I get my character reset so I can start over using my existing email address?
You cannot have your account reset.

Two accounts could have the same registered email, but not the same log-in email. You could create the log-in with a random email and then change the registered email, if that satisfies you.
,ˆ ¯ ¯ ˆ ¸
……...
¸° ¨
¨° ¸
….

',¸ Alexander -
Community Helper
……

………….
`·., ¸ ¸,.'

02-Jun-2018 14:21:40

NickEvolved

NickEvolved

Posts: 1Bronze Posts by user Forum Profile RuneMetrics Profile
Hey Ilookes like my character has been reset this is the account that use to be called nicholas8330 spent years on this account never played crazy into it but have been moderately wondering is there anything i can do about that was about level 70

10-Sep-2018 04:31:18

Mod Lyon

Mod Lyon

Jagex Moderator Forum Profile Posts by user
Hey Nick,

If you read the replies above you'll note its highly likely you've logged into the wrong account. We do not reset inactive accounts in the manner suggested here.

Looking on our systems I can see you've personally read the above replies however, and have successfully found your correct account.

I'm now locking this to a) prevent further ghost bumpings b) keep this information available while the thread still exists.

Thanks,
Mod Lyon
Jagex Web Team

Twitter - @JagexLyon

10-Sep-2018 12:32:46

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