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authenticator question

Quick find code: 408-409-536-65982167

Alec J
Jan Gold Premier Club Member 2014

Alec J

Posts: 1,883Mithril Posts by user Forum Profile RuneMetrics Profile
so I have it turned on for this account, linked to my phone. It was great until I was forced to upgrade phones. I downloaded the aunthenticator app on my phone and signed in to it.

when I tried to use the password from authenticator, it didn't recognize it. had to find my old phone and get the pin from that.. well I lost the phone again ( have a one year old, hes touchy and moves everything)

so if I disable it on rs, and reinstall it.. does it go on my new phone?
A Pyrrhic victory is a victory which is only achieved with heavy losses on one's own side.
Runescape : " you can check out anytime you like but you can never leave "

20-Jan-2018 15:00:21

Nightwatch
Nov Member 2016

Nightwatch

Posts: 1,397Mithril Posts by user Forum Profile RuneMetrics Profile
Hey
Alec J,


You are right! Once you remove the authenticator from your account, you can use your new phone to scan the QR code on the screen of your RuneScape account. It will be synced to your new phone.

If you have any further questions, please let us know by posting on this thread and we will get back to you.

May Saradomin grant you great fortune on your adventures through Gielinor.
We regret to inform you that the course '
how to handle disappointments
' has been canceled.


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20-Jan-2018 15:14:06 - Last edited on 20-Jan-2018 15:16:16 by Nightwatch

Alec J
Jan Gold Premier Club Member 2014

Alec J

Posts: 1,883Mithril Posts by user Forum Profile RuneMetrics Profile
thank you both!

a lot easier than last time!

edit: successful aunthentication
A Pyrrhic victory is a victory which is only achieved with heavy losses on one's own side.
Runescape : " you can check out anytime you like but you can never leave "

22-Jan-2018 01:18:46 - Last edited on 22-Jan-2018 01:19:16 by Alec J

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