Cannot log into runescape

Quick find code: 408-409-630-65982252

dabbed dumb

dabbed dumb

Posts: 2Bronze Posts by user Forum Profile RuneMetrics Profile
I have forgotten the old email I had set and I had the runescape accumulator set on my phone and my old phone broke so now I am not able to log onto my account and need help asap pleas help I have been a member for months and still have the runescape cards to prove this is my accout

20-Jan-2018 16:09:11

Feb Gold Premier Club Member 2007


Posts: 66,704Emerald Posts by user Forum Profile RuneMetrics Profile
dabbed dumb

If you cannot access your email address to disable authenticator, you'll need to recover your account instead. To do that, click here, then click 'Fix It Fast: Reset My Password' -- When prompted about your email address, select 'No' and continue the process

Once you've successfully recovered:

* Your authenticator will be disabled, allowing you to set up a new one if you wish
* The old inaccessible email address will no longer be associated with your account

I've also moved your thread to the Community Led Account Help section :)

20-Jan-2018 22:11:48

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