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An Important Announcement

September 20 2018
An Important Announcement
We confirm that a Member of The Old School Team was dismissed from employment at Jagex following gross misuse of moderator privileges.

During our rigorous routine system checks, irregular activity was identified on small number of accounts, including the movement of wealth and items back into the live game.

Following our investigation, we were able to resolve the issue before any significant impact was made to the wider game, or economy. We have also taken steps to return items and GP to any affected accounts. Whilst we generally do not return items or gold, we feel that given this unusual situation, we wanted to ensure no players lost out to the rogue actions of a member of staff.

We are actively working with the Police regarding the incident, but given this an ongoing legal matter we are unable to provide further details.

We pride ourselves on the passion and integrity of the JMods that work for Jagex and we hold them to the highest standards. However, we are not afraid to take tough action and make difficult decisions if someone cannot meet those standards.

We will dust ourselves off, and move on. Old School is at its biggest and strongest since launch, but we still have much to do, not least a mobile launch which each day gets closer.

Update 21/09/2018:

Further to yesterday's announcement, we can confirm that none of our players’ bank or card details were compromised. We work with an industry-respected, fully compliant third-party payment processor, to purposefully avoid staff having access to players’ full bank or card details. This also applies when players choose to save their details at payment stage for any future purchases. Jagex undergoes regular, third-party testing to ensure we maintain the highest security standards.

As always, thank you for your support.

The Old School Team
Jagex Software

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