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Support - Changing display names

What Changes are You Making to Character Names?

The RuneScape team have been hard at work and have listened to our community. Looking at old accounts that no longer play the game and names that have fallen through the cracks of Gielinor, we are releasing over 50 Million names into the community for all members to take advantage of.

In addition, with the release of this many names, we are giving players the ability to redeem one Bond for a Character Name Change which will give you the opportunity to change your name immediately, even if you have already changed it recently.

It is worth noting, that when redeeming a Bond to change your Character Name there is no guarantee that you will be able to change your name to the name you want, as that name may not be available.

How / where do I redeem my Bond to change my Character Name?

Before you can redeem your Bond you will need to log into a members world.

There are then two ways that you are able to exchange a Bond and change your Character Name.

PS CNC Bond Menu.jpg
Extras Menu screen

The first option is by clicking on the 'Extras' button on the ribbon. Clicking on this section will open the RuneScape Bonds interface which will provide details on how many of your RuneScape Bonds are tradeable or untradeable; and also has a button for redemption. Note that, if you wish to redeem a RuneScape Bond it needs to be in your backpack.





PS CNC Hero change menu.jpg
Hero interface

The second method of changing your Character Name is by visiting the hero interface and switching to the summary page. From there click the ‘Change Name’ button that is above your avatar.

Please note that if you have a Bank PIN activated, you will be asked to enter this when redeeming RuneScape Bonds.





If you have recently changed your Character Name you see this screen. It will tell you how long you can wait to change your character name for free and let you know how many Bonds you have available in order to change your name early.

Once you have redeemed your Bond you will go through the Character Name selection where you can enter the name you would like and check its availability. If the name is not available, suggestions will be given. Remember, Character Names can be a maximum of 12 characters long.

It is worth noting, that when redeeming a Bond to change your Character Name there is no guarantee that the name you want will be available. This does not stop you from choosing a variation and other names will be suggested to you as well. Please be aware that you are redeeming the Bond for the ability to change your Character Name, you are not buying a name with the redeemed Bond.

When will the released names become available?

As our Players are aware, we are keen to always keep RuneScape a growing and organic game and want our community to enjoy the experience. Releasing 50 million names all at once would likely cause some player disruption so we will look to release the names in small batches starting from late July 2014 and running through to the end of August 2014 when all 50 million names will have been released.

Can I check name availability?

If you have not changed your character name in the past 24 days, you will be able to select a new name without redeeming a Bond. You can check if names are available before committing to a new name.

If you have recently changed your Character Name you will need to redeem a Bond to be able to enter your desired name and check its availability. If you find your desired name is not available, don’t worry you can try to find another. If you can’t decide which name you want just now, you will be able to come back later and change your Character Name without having to redeem another Bond.

Why is the name I want not available?

You may be unable to choose certain names due to them being already taken or being blocked by our filter for being offensive to other players in the community.

When you attempt to change your character name you should be presented with some variations and alternative suggestions if the name you want is taken. In addition, there is nothing stopping you from trying to see if a different name is available before selecting it.

We have the check availability function before confirming your new name to help you with this.

Can I swap names between accounts I own?

No, you are unable to swap names between accounts.

Can you reserve a name for me?

We understand that with the release of millions of new names into the community, players may want to have more than one name attached to their account or may wish to reserve a name.

We are unable to reserve a name for players. Rather than contact us, we encourage players to use our new Character name change system if you wish to change your name and not miss out on one of the cool names being released. Some people add the names to their friend list, some check the availability after redeeming a bond

Our current reserve system where your old name remains linked to your account for a short time will remain in effect. This means if you have had a name for a few years and want to try out a new name then you will be able to revert back to your previous Character Name if you change it within the allotted time. You can revert back to your previous Character Name by waiting for the 28 day period or by using a Character Name change.

How do I purchase Bonds?

Please read our wiki article on how to obtain Bonds here

How much notice was given before releasing old Character Names?

We have spent a lot of time identifying the released names and have reached out to millions of players via email as well as releasing our news post and FAQ about the Character names that were going to be made available.

One of the requirements of releasing the old Character Names is that none of these names have played RuneScape for a substantial period of time.

If a Character Name has become available that you want we really encourage you to login and try to choose it.

What happens if I believe someone else has changed my Character Name?

We strongly advise all players to activate the RuneScape Authenticator to prevent someone accessing your account without your permission.

If you suspect someone has had access to your account and changed the name of your account, click here to start the process of recovering your account and changing your name.

Where there is clear evidence that the account has been accessed by a hijacker and we are happy that you have taken reasonable care to secure your account, we will do our best to return the name to your account.

As a member, can I still change my name every 28 days without spending a bond?

Most certainly, paying members can still change their names every 28 days as long as they have active membership. The new ability to purchase a ‘character name change’ will allow members to change their name more often, as well as allow our non-members to change character name if they spend a bond.

Has My Login name changed?

No.

All accounts created after November 2010 will continue to have their email login while older account will continue to keep their login name. This has not changed.

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