What is the chat box?
Main article: Chat
The chat box at the bottom of the game window shows you any messages you send or receive. If you find yourself being sent a lot of messages, you might find it useful to adjust what types of message you want to receive.
The nine buttons along the bottom of the RuneScape screen control how you interact with the chat system.
The first eight buttons are chat controls that can be left-clicked, and will cause the chat box to only display the selected information/chat. These buttons can also be right-clicked, giving you a set of options to restrict whether or not you will receive those types of messages at all.
The Report Abuse button, when clicked, displays the Report Abuse window, allowing you to report players who are in breach of the Rules of RuneScape.
The All chat button is selected by default. If you select any other chat button it will visibly change to show that you are watching that type of chat. When watching a specific type of chat, if you receive a message of a different type, its button will flash blue to attract your attention and then remain blue to show there are unread messages there. For instance, if you are viewing Clan Chat and you receive a private message, the Private filter button will flash blue to alert you to the message.
If you have turned a particular chat filter off (using its right-click options) it will no longer flash blue, as all chat of that type is hidden.
What are the chat box filters?
| Icon |
Description |
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All:
Selecting the All filter will display all types of chat together in one place with your filter settings applied (e.g. if you have Public, Clan and Trade turned on, you will see all of these, but if you have Private turned off, you will not see that). |
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Game:
Selecting the Game filter will show only information from the game itself and not any chat sent to you by other players, regardless of your other filter settings.
You can right-click this and select Filter to remove repetitive game messages (like 'You catch a fish') from your chat window. Selecting All will restore these messages. |
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Public:
Left-clicking this will only display your public chat, where any chat from players nearby you can appear to you. You can set your Public Chat to On, Friends, Off, or Hide.
On is the default setting, and regardless of what setting is used, a Player Moderator's chat will still appear to all players. |
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Private:
Left-clicking this will display only private messages in the chat box.
Right-clicking this sets how players can contact you with private messages. If set to On, anyone can contact you whether they are on your friends list or not. If set to Friends, only people on your friends list will be able to send you messages. Off means you will not receive any private messages.
This button also controls how other players will see your online status. Anyone that can send you a message will be able to see whether you are online or offline and which world you are in.
Note: Jagex staff moderators will always be able to send you messages regardless of your message settings. They can be recognised by the gold crown at the start of their messages. |
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Friends:
Left-clicking this button filter will switch you to viewing only the chat in your current Friends Chat channel, if you are in one.
Right-clicking it will allow you to control whether you will see chat from any friends channel you are on. You can also use it to control whose chat you will see. The options are On, Friends and Off. |
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Clan:
Left-clicking this button will cause the chat window to display only messages from any Clan Chat channel you are connected to.
Right-clicking it will allow you to control whether you will see chat from any clan chat channel you are on. You can also use it to control whose chat you will see. The options are On, Friends and Off. |
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Trade:
You can left-click on this option to make the chat box only show trade requests, challenges, etc.
You can also right-click to control whether players can send you trade requests or challenge you. The options are On, Friends and Off. |
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Assist:
You can left-click on this option to make the chat box only show assist requests.
You can also right-click to control whether players can send you assist requests. The options are On, Friends and Off. Furthermore, right-clicking will allow you to check if you are able to assist other players, the xp gained via the assist system in the last 24 hours, and if the xp cap for assisting has been maxed, how much time until one is free to assist again. |
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Report:
The Report button is your means of reporting bugs and any player in RuneScape that is being abusive towards another player or is ignoring the Rules of RuneScape.
When you spot a bug, or abusive behaviour or language, click on the Report button. For bugs, choose 'report a bug' and for reporting another player, click 'report a play'.
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Bugs:
The first thing you need to do is choose a category and subcategory that best describes your bug. Next you need to describe the bug and in the final box, explain how you made the bug occur again. If you couldn't make the bug happen again, leave this section. When you are ready, press 'proceed' to send us your bug. You can find out more about reporting abuse in I Found a Bug. |
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Players:
First, select the offending player's name from the list, click 'Next', then select which of the Rules of RuneScape apply before confirming. You can find out more about reporting abuse in Reporting Abuse. |
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What is Quick Chat?
The Quick Chat feature enables you to talk quickly and clearly in a variety of situations. You can access normal Quick Chat by simply pressing the 'Enter' button on a new line in the chat window, or clicking the Quick Chat icon next to your name at the bottom of the chat window.
Also worth note is that if you no longer wish to say something, pressing Esc on your keyboard will delete any unsent text. Esc also returns you to public chat from your current channel, if there is no unsent text in the chatbox.
How do I change Quick Chat channels?
- Friends Quick Chat: To access Friends Quick Chat, right-click the Quick Chat icon and select 'Friends Quick Chat' or type one forward-slash ('/') followed by enter.
- Clan Quick Chat: To access Clan Quick Chat, right-click the Quick Chat icon and select 'Clan Quick Chat' or type two forward-slashes ('//') followed by enter.
- Guest Clan Quick Chat: To access Clan Quick Chat, right-click the Quick Chat icon and select 'Clan Quick Chat' or type three forward-slashes ('///') followed by enter.
- Private Quick Chat: To access private Quick Chat, right-click a name in your Friends List and select 'Quick Message'.
While the above commands allow you to enter and then return to your previous chat channel, the following commands allow you to stay within a channel until you choose to leave it (by swapping to another channel):
| Command |
|
Description |
| /p |
Public |
You can also left click on the 'Public' button to activate this. |
| N/A * |
Private |
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| /f |
Friends |
You can also left click on the 'Friends' button to activate this. |
| /c |
Clan |
You can also left click on the 'Clan' button to activate this. |
| /g |
Guest Clan |
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* Click on a player's name in your friend's list to send them a private message, press Tab on your keyboard to reply to a private message or right-click a person's name in the chat window and click 'Message'.
You can continue to use the forward slash commands within these channels. For example, if you enter the friends chat channel using /f you can send a message to the clan chat using // and be returned to the friends chat.
What are the Quick Chat categories?
When you have selected Quick Chat, you will see that your chat window changes to show a selection of chat categories, which open out into a variety of options:
You can click on these headings to open subsections to help you construct sentences. The table below shows the basic options and their subsections, along with a brief explanation of what each section is used for.
| Quick Chat Option |
Subsections |
Explanation |
| General |
Responses
Hello
Goodbye
Comments
Mood
Smilies
Banter
Compliments
Help
Directions
Minigames |
General chat includes things like greetings, compliments, requests for help and quick responses to simple questions. |
| Trade/Items |
Trade
Items |
Trade/Items covers requests for and information about trades and items. |
| Skills |
All skills have a subsection |
Skills covers any common questions or comments you have regarding any RuneScape skills. |
| Group events |
Organising
Group fighting
Combat minigames
Fun stuff
Quests
Skill-based minigames
Add me, please |
You can use the group events chat to arrange expeditions to minigames, the Party Room and so on, as well as getting help in other cooperative activities. |
| Community |
Queries
Statements
Preparation |
The clans section enables you to quickly organise your clan to prepare for events or discuss your clan with other people. |
| Inter-game |
FunOrb
RuneScape |
You can use the inter-game chat option to keep in touch with friends on FunOrb, as well as arranging to go off to a minigame or to train your skills together. |
| Context-sensitive |
Subsections vary depending on where you are |
Context-sensitive chat depends on your location or what you have been training, and you will notice that it often changes to match whatever your current activities are. It moves you directly to the relevant menu, so you can quickly access appropriate chat options. |
Most of the options will always be the same, while the last depends on where you are or which skill you last gained experience in. If you are playing a minigame, for instance, it will provide some Quick Chat options to help with that minigame. The normal default is 'Attack'.
You can select one of these categories by clicking on it, or pressing the letter it corresponds to. So, if you wanted to make a general comment, like greeting someone or saying goodbye, you would press 'G'. To then reach the 'Help' menu, you can press 'E'.
Each of these categories will open out into a few subcategories to refine what you want to say. You can continue to click on the options or press the relevant keys.
What are the Quick Chat hot keys?
| Enter |
Opens Quick Chat |
| Backspace |
Goes back to the last menu of options |
| Home |
Returns to the start of the Quick Chat menu |
| Page Up / Page Down |
Scroll through options |
| F9 |
Opens a list of quick responses to other Quick Chat phrases or questions |
| F10 |
Opens context-sensitive menu |
| F11 |
Repeats your last Quick Chat phrase |
| Escape |
Closes Quick Chat |
| / then Enter |
Opens Clan Quick Chat |
To help you find the phrase that you need, we have added a search option to the Quick Chat menu. To find a phrase, open the Quick Chat menu, click 'Search', or press Enter, and start typing. If the words that you type appear in any of the Quick Chat phrases, you will be presented with the phrases that most closely match what you would like to say. You can then select the phrase that you need from the list.
The following areas have context-sensitive chat options when you are there:
What is the Friends List?
In RuneScape, having friends can come in handy. It's no wonder: making friends from all over the world is fun and exciting. To help you manage your friends, you have been given a friends list and an ignore list on the same tab of your side interface.
Friends list interface
Click on the green figure standing in front of the red figure on your side interface. This will, by default, bring up your friends list, but your ignore list can also be accessed from this tab.
The friends list allows you to keep in contact with the friends you make in RuneScape. Note that this also tells you which world you are in, making it easier to arrange a meeting with your friends in-game.
To add a friend to your list, click on the yellow button with a '+' on it in the top-left of the interface, and type in the name of the person you want to add. You can also add a friend by right-clicking their name in the chatbox and selecting the appropriate option.
After you have added a person to your friends list you will be informed whenever your friend logs in or out of RuneScape (unless their privacy settings block this). Players on your list who are currently playing on the same world as you are shown in green, people who are playing but on a different world from yourself are shown in yellow, and players who are not currently playing are shown in red.
You can also send a private message to a person on your list who is playing. Just click on the player's name and type in the message you want to send. To remove someone from the list, click on the 'Remove Friend' button in the top-left of the friends list, and type in the name of the person that you want to remove.
What is the Ignore List?
Ignore list interface
Click on the 'Show Ignore' dot in the bottom-right of your friends list to access your ignore list (see right for the 'Show Ignore' dot).
If there is a particular player who you do not wish to receive messages from, put their name on this list. You will not be able to see any messages this player sends via any chat method. They will still see you as online on their Friends list if you have private chat on, but you will not see any messages received by them.
To do this, click on the yellow button at the top-left of the interface which is marked with a '+' icon, and enter the name of the person that you wish to block.
You can also add players to your ignore list by right-clicking their name in the chatbox and selecting the appropriate option.
To remove someone from the list, click the yellow button at the top-left of the interface which is marked with a '-' icon, and type in the name of the person that you want to remove. Alternatively, you can right-click the player you wish to remover from this list and select "Remove [player]".
