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Known Issues & Customer Service Notices
Known Issues:
  • The PayByPhone payment service is temporarily unavailable. We're currently working to restore service through an alternate payment provider. Please do not call any of our paybyphone numbers at the moment as you may still be charged. There are a wide variety of quick and easy alternate payment options available to check out on the subscription page - be sure to take a look!
Customer Service Notices:
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RuneScape Wiki
All you need to know, and more, about the game world. How to get started and how to develop your character.
Support Centre
Need help with your account? Perhaps the game won't run for you? Help can be found here.
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